ROBERTO SANTIAGO
Ewing,NJ
Summary
Seasoned Facilities & Building Operations Manager with 20+ years of experience overseeing multi-site facilities, property maintenance, capital improvements, emergency response operations, custodial supervision, vendor management, and safety compliance. Known for exceptional problem-solving, hands-on technical expertise, and the ability to maintain safe, efficient, and high-functioning environments across commercial, residential, and community-based properties. Adept at developing maintenance systems, improving operational efficiency, managing budgets, coordinating high-profile events, and delivering excellent customer service. Seeking a leadership role in facilities or operations within a large corporation, institution, or property management organization.
Overview
2026
2026
years of professional experience
Work History
Facilities & Building Operations Manager
Isles, Inc.
2020 - Current
- Oversee all maintenance operations, including electrical, plumbing, HVAC coordination, carpentry, and general repairs.
- Manage emergency maintenance response, resolving issues quickly to ensure uninterrupted operations for tenants, nonprofit agencies, and community programs.
- Develop and implement preventative maintenance schedules across all facilities.
- Supervise, train, and schedule custodial and maintenance staff, ensuring adherence to safety and quality standards.
- Monitor and manage building supplies, inventory, and procurement, ensuring cost efficiency.
- Coordinate large-scale community and organizational events, including room setups, equipment logistics, staging, and breakdown.
- Serve as on-site liaison with vendors, contractors, inspectors, and government agencies.
- Maintain compliance with state, local, and federal building regulations.
- Support tenant needs across the Social Profit Center and scattered-site housing by managing repairs, maintenance requests, and building access.
- Contribute to energy efficiency efforts by identifying and implementing building system improvements.
Service Technician
J.W. Kennedy Fire Protection LLC
2014 - Current
- Conducted routine inspections of fire alarm systems to ensure compliance with safety regulations.
- Conducted inspections and maintenance on various types of fire extinguishers.
- Diagnosed equipment issues and performed necessary repairs to ensure compliance.
Facilities Manager
First Presbyterian Church and Nursery School of Ewing
2001 - 2014
- Oversaw maintenance operations to ensure safety and functionality of facilities.
- Managed vendor relationships to secure timely and quality service delivery.
- Developed and implemented preventive maintenance schedules for equipment and grounds.
- Conducted regular inspections to identify areas for improvement in facility management processes.
Concrete Assemblyman
Hough Bladbury Vault Company
1995 - 2001
- Operated concrete mixing equipment to ensure consistent quality and performance.
- Operated concrete mixer to ensure timely delivery of materials at construction sites.
- Monitored mixing procedures to ensure consistency and quality of concrete products.
- Assisted in administrative duties such as record keeping, appointment scheduling, and inventory management for efficient kennel operations.
General Manager
Metro Taco Incorporated
1998 - 2000
- Led operational strategies to enhance restaurant performance and customer satisfaction.
- Developed training programs to elevate team skills and service quality.
- Implemented cost-control measures, optimizing inventory management and reducing waste.
- Established performance metrics to drive accountability and improve staff productivity.
Education
High School Diploma -
Trenton Central High School
Trenton, NJSkills
- Multi-Site Facilities Management
- Preventative & Responsive Maintenance
- Building Systems: HVAC, Electrical, Plumbing
- Fire Alarm, Emergency Lighting & Fire Extinguisher Systems
- OSHA & Safety Compliance
- Custodial Team Supervision & Training
- Space Allocation & Building Optimization
- Vendor & Contractor Management
Timeline
Facilities & Building Operations Manager
Isles, Inc.
2020 - Current
Service Technician
J.W. Kennedy Fire Protection LLC
2014 - Current
Facilities Manager
First Presbyterian Church and Nursery School of Ewing
2001 - 2014
Concrete Assemblyman
Hough Bladbury Vault Company
1995 - 2001
General Manager
Metro Taco Incorporated
1998 - 2000
High School Diploma -
Trenton Central High School