Roberto Santiago Jr
Coconut Creek,FL
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
Work History
MOVE & SAFETY COORDINATOR
Spirit Airlines
Fort Lauderdale, FL
09.2023 - 05.2026
- Ensured compliance with FAA regulations regarding ground operations including safety protocols at all times.
- Practiced safety-conscious behaviors in operational processes and procedures.
- Communicated effectively with customers and colleagues while demonstrating excellent problem solving skills when needed.
- Coordinated with airline personnel regarding arrival and departure times and gate assignments.
- Monitored the movement of aircrafts on the taxiways using radios as well as visual cues.
- Conducted safety inspections to ensure compliance with FAA regulations and company standards.
OFFICE MANAGER
Infinity EMS
Sunrise, FL
06.2019 - 09.2023
- Trained and onboarded new office staff members.
- Supervised administrative staff, driving front office operations and continuous workflow.
- Implemented office procedures, creating streamlined processes.
- Created and reviewed schedules, maintaining staffing levels to meet service goals.
- Created staff schedules based on established guidelines and priorities.
- Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies.
SUPERVISOR
Dunkin' Donuts
Pompano Beach, FL
01.2019 - 06.2019
- Resolved conflicts between team members and departments.
- Developed innovative strategies to maximize organizational efficiency.
- Received product deliveries and moved materials to designated workplace locations.
- Coordinated employee schedules according to availability and approved shift changes.
- Inspected work environment for health and safety hazards and reported findings to manager.
- Tracked company inventory and noted item shortages for future product orders.
- Streamlined workflow processes to reduce costs and improve productivity.
SUPERVISOR
Planet Air
Deerfield Beach, FL
09.2018 - 01.2019
- Set performance goals for staff members and helped teams meet important deadlines.
- Delegated tasks to team members according to individual strengths.
- Organized workflow tasks to prevent downtime and production gaps.
- Resolved conflicts between team members and departments.
- Answered customer questions and made product recommendations according to needs.
- Coordinated employee schedules according to availability and approved shift changes.
CREW MEMBER
Planet Air
Deerfield Beach, FL
09.2017 - 09.2018
- Followed all safety and security procedures to reduce risks.
- Cleaned and sanitized store restroom areas and stalls.
- Cleared and bussed tables and mopped lobby floors during closing times.
- Provided customer feedback to management.
- Counted money in cash drawers and calculated customer tips after shifts.
Education
Associate in Arts (A.A.) - Information Management
Broward College
Coconut Creek, FL06.2020
High School Diploma - undefined
Monarch High School
Coconut Creek, FL06.2019
Skills
- Safety and compliance inspections
- Training and mentoring
- Recordkeeping skills
- Accident prevention
Timeline
MOVE & SAFETY COORDINATOR
Spirit Airlines
09.2023 - 05.2026
OFFICE MANAGER
Infinity EMS
06.2019 - 09.2023
SUPERVISOR
Dunkin' Donuts
01.2019 - 06.2019
SUPERVISOR
Planet Air
09.2018 - 01.2019
CREW MEMBER
Planet Air
09.2017 - 09.2018
High School Diploma - undefined
Monarch High School
Associate in Arts (A.A.) - Information Management
Broward College