Summary
Work History
Education
Skills
Interests
Timeline
Generic

Roberto Serna

Fullerton,CA

Summary

Dynamic and dedicated professional with a strong work ethic and a positive attitude, honed at Stater Bros. Proven ability in customer service and problem resolution, ensuring a welcoming environment. Recognized for teamwork and collaboration, consistently maintaining store cleanliness and enhancing customer satisfaction through effective communication and support.

Work History

Courtesy Clerk

Stater Bros
06.2022 - 09.2022
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Education

Bachelor of Arts - Sociology

California State University, Fullerton
Fullerton, CA
06-2026

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Teamwork and collaboration
  • Patience and tolerance
  • Professional appearance
  • Problem resolution
  • Cross-functional skills

Interests

  • I participate in a variety of outdoor recreational activities
  • Youth Development Programs
  • Auto Repair/Restoration
  • Communication Development
  • Youth Assistance

Timeline

Courtesy Clerk

Stater Bros
06.2022 - 09.2022

Bachelor of Arts - Sociology

California State University, Fullerton
Roberto Serna