Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Roberto Serrano

Fort Worth

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Clerk

Autobahnmotorsports
06.2023 - Current
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using TEKION to update the system.
  • Checked packages and merchandise for damage and notified vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Simplified shipping and receiving processes for improved workflow.
  • Improved efficiency with quick and accurate loading of boxes.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.

Cashier

Savers Cost Plus
12.2020 - 06.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Arlington Heights High School
Fort Worth, TX
06-2023

Skills

  • Workplace organization
  • Maintaining equipment
  • Record preparation
  • Heavy lifting
  • Barcode scanning
  • Materials transport
  • OSHA standards
  • Shipment coordination
  • Shipping documentation
  • Unpacking merchandise
  • Team collaboration
  • Packaging and labeling
  • Shipping and receiving

Certification

  • Certified Forklift Operator, Autobahn - April 16, 2024

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Clerk

Autobahnmotorsports
06.2023 - Current

Cashier

Savers Cost Plus
12.2020 - 06.2023

High School Diploma -

Arlington Heights High School

Similar Profiles

CREATE PROFILE
Roberto Serrano