Roberto Silva
Undergraduate Student
Dallas,TX
Summary
Dynamic undergraduate student at the University of North Texas pursuing a Bachelor of Science in Cybersecurity, combining hands-on technical expertise with entrepreneurial experience. Years of building and selling gaming computers, along with collaborating on freelance flooring projects, have honed problem-solving abilities and a strong work ethic. Thrives in diverse environments, whether independently or as part of a team, while maintaining a passion for continuous learning and growth across various fields. Eager to leverage skills and experiences to contribute effectively to future opportunities.
Overview
7
7
years of professional experience
Work History
FLOOR INSTALLER
Freelance
01.2019 - Current
- Worked with clients to install high-quality flooring solutions tailored to their needs and budgets.
- Managed project timelines and client communications, ensuring satisfaction and repeat business.
- Developed skills in precision measurement, material handling, and efficient installation techniques, reducing waste and saving costs.
- Earned a reputation for reliability, attention to detail, and professionalism, resulting in a high client referral rate.
- Efficiently managed multiple projects simultaneously while maintaining strict deadlines and quality control measures.
GAMING SETUP BUILDER
Self-Employed/Small Business
01.2019 - Current
- Designed and created custom gaming computer setups optimized for performance, budget, and aesthetic appeal.
- Researched and sourced high-quality components to ensure compatibility, performance, and cost-effectiveness.
- Marketed products through online platforms, flyers and social media.
- Provided exceptional post-sale technical support and troubleshooting, providing upmost satisfaction to my customers, leading to more clientele.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Increased team productivity by providing ongoing training and support, fostering a positive work environment that encouraged growth.
Delivery Driver
Uber Eats
Dallas, TX
01.2022 - 01.2026
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Bachelor of Science - Cybersecurity
University of North Texas
Denton, TX 05.2001 -
HIGH SCHOOL DIPLOMA -
Uplift Williams Preparatory
Dallas, TX05-2023
Skills
- Planning and organization
- Computer Hardware
- Project Coordination
- Critical Thinking
- Customer Services
- Floor Installation
- Flexible
- Adaptability
- Analytical problem solving
- Software Experience
- Bilingual (Spanish)
Timeline
Delivery Driver
Uber Eats
01.2022 - 01.2026
FLOOR INSTALLER
Freelance
01.2019 - Current
GAMING SETUP BUILDER
Self-Employed/Small Business
01.2019 - Current
Bachelor of Science - Cybersecurity
University of North Texas
05.2001 -
HIGH SCHOOL DIPLOMA -
Uplift Williams Preparatory