Roberto Soto
Brooklyn,NY
Summary
Driven by a results-focused approach, I leveraged inventory control and teamwork skills at Mazzola Bakery to enhance customer satisfaction and streamline operations. My experience spans improving kitchen efficiency at Laduree and boosting on-time delivery rates at Planted IN Park Slope, demonstrating adaptability and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
General Support
Mazzola Bakery
Brooklyn, NY
11.2021 - Current
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Supported store operations by ensuring timely replenishment of merchandise on the sales floor.
- Coordinated with vendors to ensure timely delivery of merchandise orders while minimizing backorders or delays.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Bult positive relationships with vendors for consistent and reliable supply of products.
Delivery Van Driver
Planted IN Park Slope
Brooklyn, NY
09.2017 - 10.2020
- Streamlined package sorting processes within warehouse facilities before embarking on deliveries through effective organization and prioritization.
- Consistently met or exceeded performance metrics related to on-time deliveries, customer satisfaction ratings, and safety records.
- Ensured compliance with company policies and transportation regulations for safe and efficient delivery services.
- Developed strong relationships with local businesses for repeat business opportunities through reliable service provision and positive interactions.
Kitchen Assistant Intern
Laduree
Manhattan, NY
01.2015 - 03.2016
- Enhanced kitchen efficiency by assisting in food preparation and maintaining a clean workspace.
- Participated in regular staff meetings to discuss improvements, challenges, and solutions within the kitchen environment.
- Managed time efficiently while multi-tasking under pressure during peak service hours, contributing to a smooth workflow within the team.
- Reduced food waste through proper storage techniques and efficient use of ingredients in daily operations.
- Demonstrated adaptability by quickly learning new recipes, techniques, and kitchen protocols as required for various tasks.
Education
High School Diploma -
Academia Interamericana De Panamá
Panama City.12.2012
Skills
- Inventory Control
- Teamwork and Collaboration
- Computer Skills
- Idea Development and Brainstorming
- Store operations
- Promotional planning
Additional Information
driver license
Languages
Spanish
Professional Working
English
Limited Working
Timeline
General Support
Mazzola Bakery
11.2021 - Current
Delivery Van Driver
Planted IN Park Slope
09.2017 - 10.2020
Kitchen Assistant Intern
Laduree
01.2015 - 03.2016
High School Diploma -
Academia Interamericana De Panamá