Roberto Torres
Colorado Springs,CO
Summary
To join a well-organized group to utilize my skills and knowledge and experience for the growth of the organization.
Experienced with leading division operations and ensuring efficiency. Utilizes leadership and strategic planning to enhance team performance and achieve goals. Track record of effective resource management and fostering collaborative work environment.
Personable and motivated individual with proven track record in leadership and team collaboration. Adept at strategic planning and resource management, along with excellent communication and problem-solving skills. Committed to driving operational efficiency and fostering positive work environment.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Division Manager
DCPS-Centennial
05.2024 - Current
- Starting new repair and maintenance division
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Spearheaded change management initiatives to ensure successful implementation of new systems or processes within the division.
- Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Supervised daily planning, coordination and administration for division operations.
- Expanded division capabilities by identifying strategic growth opportunities and pursuing relevant partnerships or acquisitions.
- Boosted customer satisfaction rates by addressing concerns promptly and effectively resolving issues.
- Coordinated cross-functional teams to complete projects on time and within budget constraints.
Owner/Operator
Rocky mountain maintenance & remodeling
04.2017 - Current
- Making sure that customer understands what will be happening during there remodel
- Keeping the customer well informed with progress and scheduling of trades
- Assure that all phases of project are being conducted in a timely manner
- Estimates and help design the remodeling ideas
- Remodeling of full kitchen and bathrooms
- Flooring , tile , custom pattern designs ,tubs ,enclosures, vanities
- Kitchen cabinetry, islands , walk in pantry,etc
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Director of Engineering
The Sebastián Vail
10.2022 - 05.2024
- Work closely with corporate on all capital projects
- Insure that we are in compliance with all local regulations and laws
- Make assessments on building for future forecasting
- Address performance and training programs for department staff
- All building inspections and equipment inspections to be performed in a timely manner
- Hands on training for staff to perform proper maintenance repairs
- Schedule vendors and contractors to keep building in a safe operating manner
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Spearheaded research projects that led to the development of cutting-edge technologies translating into competitive advantages for the organization.
Regional Maintenance Director
Avail Property Management
01.2021 - 10.2022
- Work closely with vendors and project managers on Property renovation and work
- Communicate with managers and VP on daily events
- Set training for maintenance staff
- Approve after hour emergencies
- Make sure buildings are in compliance with city, state and fire department requirements
- Assist in preparing budgets for the following year spending and cap X projects
- Over saw40 properties (4000 units) throughout Colorado
- Established strong vendor relationships, negotiating favorable contracts for parts and services while maintaining high-quality standards.
- Streamlined repair processes for increased efficiency by coordinating maintenance teams across multiple locations.
Field Manager/Project Manager/Construction superintendent
Allied Building Services
01.2019 - 01.2021
- Maintenance and remodeling of shopping centers, medical clinics, Walmart's, Verizon's, T mobile, CTU campus,etc
- Execute strategies related to Building maintenance and directing team members and contractors in service related assignments
- These project ranged from roof leaks, electrical lights, conveyors, window replacements, hydraulic barriers, concrete repairs and replacement, HVAC repairs and maintenance,100 gal water heaters, VAV and FCU
- As a field manager I walked job and priced and sent proposal to clients
- Schedule and at times performed if approval was given on site
- These ranged from1k -50k for repairs or complete remodeling
- Some new builds or additions were part of our department if time and support allowed
Director of Operations
Residential Niche Properties
04.2014 - 04.2017
- Negotiates and monitors performance of service contracts
- Manages all tenant improvement projects and all capital projects over5 million dollars
- Inspect properties on a regular basis to ensure they are well maintained
- Prepares annual operating and capital expense budget for each project and monitors throughout the year
- Implements and enforces lease provisions
- Monthly budget reports
- Monitors collection of monthly rents and assists with collections as needed
- Responsible for all operational aspects of job bidding and managing projects and cost of assigned portfolio
- Reviews and approves invoices related to assigned portfolio
- Recommends cost saving improvements to maximize income potential
- Makes recommendations to lease provisions and ways to increase revenue to executive team
- Help execute new programs in rent manager software to increase time management
- Conduct performance reviews in a timely manner
Lead Maintenance Technician / Project Manager
Greccio Housing
02.2012 - 03.2014
- Assures that all work is completed properly and efficiently at all times
- Assures that all building interiors and exterior structures are in good condition
- Conducts regular property inspections of apartment complex to assure that grounds and work orders are being completed in a timely manner
- Insuring that all projects are supplied and well equipped for completion
- Performs all major repairs to concrete, all welding, HVAC, conducts all remodeling phases, etc
- Reports all condition and suggestions of building repairs directly to property director
- Assists in setting vendor appointments and review bids to assure what is best for the organization
Leadsman Industrial Maintenance Manager
Unicor Industries
02.2003 - 06.2011
- Assured that all equipment worked properly and efficiently at all times
- Fabricated parts to help reduce down time of equipment
- Industrial maintenance principles
- High Pressure Boiler operator, hot oil boiler systems, maintenance of chillers, and HVAC controls
- Troubleshot electrical control circuits and mechanical problems; installation and maintenance of all equipment, advanced hydraulic systems and pneumatic systems
- Conyers, ironers, wrap machines, table assembly machines
- Conducted daily reports of chemicals used on boilers and safety operations on equipment
Maintenance Technician
City of El Paso Housing Authority
05.1991 - 06.1995
- Trained in Cathodic Protection (Prevention of Corrosion on Natural Gas lines)
- Was appointed formen and department head
- Maintenance technician for high rise, apartment maintenance - remodeling, plumbing, electrical, installation of HVAC units, drywall, painting, window replacements, floor tile, etc
- Ensured dwellings met standards and code
Maintenance Worker
Department of Defense, Ft. Bliss
12.1989 - 11.1991
- Building maintenance, installation of low pressure boilers, remodeling of military housing, and maintenance of military housing
- Heavy equipment operator (front loader and backhoe)
- Maintenance of water towers - painting and welding
- High pressure boiler operation
Education
Certification - HVAC
El Paso Community College
El Paso, TXHigh School - undefined
Riverside High School
El Paso, TX01.1989
Skills
- Welding,hvac,boilers,metal framing, flooring ceramic and wood,drywall repair and install,texture matching, plumbing, electrical, trim finish, (10 years)
- Maintenance
- Time Management
- Microsoft Office
- Leadership Experience
- Public Relations
- Relationship Management
- Mechanical Knowledge
- Troubleshooting
- Supervising Experience
- Property Management
- Industrial Maintenance
- Carpentry
- Backhoe Operation
- Loader Operation
- Handyman
- Warehouse Experience
- Facilities Management
- Project Management
- HVAC
- Facilities Maintenance
- Blueprint Reading
- Remodeling
- Equipment Repair
- Microsoft Excel
- Leadership
- English
- Programmable logic controllers
- Microsoft Word
- Construction Management
- Low Voltage
- Refrigeration
- Fair Housing regulations
- SAP
- Schematics
- Microsoft Outlook
- Construction
- Landscape maintenance
- Management
- Yardi
- Excavator
- Automotive repair
- Commercial driving
- Bilingual
- Budgeting
- Spanish
- Property management
- Plumbing
- Supervising experience
- Hotel experience
- Blueprint reading
- Welding
- Hospitality
- Customer service
- Manufacturing
- Forecasting
- Project management
- Hospital experience
- Public relations
- Purchasing
- Construction management
- Construction estimating
- Construction inspection
- Proposal writing
- Driving
- Auto estimating
- Facilities maintenance
- Electrical systems
- Analysis skills
- Electrical experience
- Employment & labor law
- Accounting
- Software troubleshooting
- Relationship management
- Procurement
- Construction painting
- Communication skills
- Property maintenance
- Pricing
- Maintenance management
- Facilities management
- Organizational skills
- Team management
- Commercial construction
- Sales and marketing expertise
- Staff training and development
- Customer relationship development
- Operations management
- Time management
- Problem-solving abilities
- Budget administration
- Financial administration
Certification
- OSHA10
- Lead paint class certificate
- HVAC
- HVAC Certification
- EPA Universal Certification
- EPA Certification universal
- LEED Certification
- OSHA30
- PMP
- CPR Certification
Languages
Spanish - Fluent
Assessments
- Work style: Reliability — Proficient
- October2021
- Tendency to be reliable, dependable, and act with integrity at work
- Full results: Proficient
Additional Information
Have been in the construction, maintenance and remodeling feild for approximately20 years. New home updates to preservation on old historical . Military housing, commercial buildings. Shopping centers, hospital building maintenance.Have an eye for detail and ability to bring a person's idea to reality.
Timeline
Division Manager
DCPS-Centennial
05.2024 - Current
Director of Engineering
The Sebastián Vail
10.2022 - 05.2024
Regional Maintenance Director
Avail Property Management
01.2021 - 10.2022
Field Manager/Project Manager/Construction superintendent
Allied Building Services
01.2019 - 01.2021
Owner/Operator
Rocky mountain maintenance & remodeling
04.2017 - Current
Director of Operations
Residential Niche Properties
04.2014 - 04.2017
Lead Maintenance Technician / Project Manager
Greccio Housing
02.2012 - 03.2014
Leadsman Industrial Maintenance Manager
Unicor Industries
02.2003 - 06.2011
Maintenance Technician
City of El Paso Housing Authority
05.1991 - 06.1995
Maintenance Worker
Department of Defense, Ft. Bliss
12.1989 - 11.1991
High School - undefined
Riverside High School
- OSHA10
- Lead paint class certificate
- HVAC
- HVAC Certification
- EPA Universal Certification
- EPA Certification universal
- LEED Certification
- OSHA30
- PMP
- CPR Certification
Certification - HVAC
El Paso Community College
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