Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Roberto valdez

Texhoma,OK

Summary

Proven leader with extensive experience at Jbs Usa, adept in operations management and staff development. Enhanced team productivity and customer satisfaction through innovative workflow solutions and effective conflict resolution. Skilled in mentoring and motivating employees, demonstrating a commitment to excellence... and fostering a culture of professional growth.

Overview

11
11
years of professional experience

Work History

Supervisor

Jbs Usa
12.2020 - 07.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Shipping Lead

Jbs Usa
07.2013 - 10.2020
  • Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
  • Communicated between customers, suppliers, and shipping companies to check on deliveries.
  • Developed comprehensive training materials to onboard new team members effectively and efficiently.
  • Mentored junior staff, fostering a supportive work environment that encouraged professional growth.

Education

High School Diploma -

Texhoma Highschool
Texhoma, OK
05.2006

Skills

  • Goal oriented
  • Staff management
  • Employee motivation
  • Staff development
  • Staff discipline
  • Operations management

Accomplishments

  • Supervised team of Number staff members.
  • Documented and resolved Issue which led to Results.
  • From working on the line staking boxes and driving forklift to lead .

Languages

Spanish and English
Full Professional

Timeline

Supervisor

Jbs Usa
12.2020 - 07.2024

Shipping Lead

Jbs Usa
07.2013 - 10.2020

High School Diploma -

Texhoma Highschool

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Roberto valdez