Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roberto Valdovinos

Los Angeles,CA

Summary

Adept at enhancing security and safety measures, I leveraged patrolling techniques and team leadership skills at USGI to significantly improve incident response times. Demonstrated exceptional ability to maintain order and provide customer service under pressure, ensuring a secure environment for clients and staff. Professionally trained at enhancing security and safety measures, I leveraged patrolling techniques and team leadership skills at USGI to significantly improve incident response times. Demonstrated exceptional ability to maintain order and provide customer service under pressure, ensuring a secure environment for clients and staff. My communication skills are as good as can possibly be i've learned over the course of the years to undersand the client/resident/customer and assist them to my highest capabilities. Everyday i am looking to improve my abilities like learning to perfect both english and spanish. My proactive approach and physical fitness have been pivotal in reducing risks and safeguarding assets. Organized and dependable candidate successful at managing multiple priorities with a optimistic attitude. Readiness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ultimately i am an enthusiastic bilingual professional with excellent customer service skills and a strong work ethic. Proficient in communicating effectively with audiences in both english and spanish. Beyond eager to improve my day to day skills, and expierence to drive success in a great working environment. I am confident in my ability to make a vaulable contribution to your team

Overview

3
3
years of professional experience

Work History

Private Security Officer

USGI
03.2023 - Current
  • Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
  • Supported event management teams by providing crowd control services during large gatherings or special occasions.
  • Trained new security officers on company protocols, procedures, and best practices for optimal performance.
  • Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
  • Resolved conflicts professionally through effective communication, negotiation, and mediation techniques.
  • Enforced parking regulations to maintain orderliness within the designated area while guaranteeing vehicle safety.
  • Conducted comprehensive security assessments, identifying potential risks and recommending appropriate countermeasures.
  • Reduced risk of theft with vigilant monitoring of high-value assets in secured locations.
  • Provided exceptional customer service while maintaining a professional demeanor at all times under various circumstances.
  • Improved response times to incidents by developing efficient patrol routes and schedules.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Crew Member

McDonald's
08.2021 - 03.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

No Degree - Marketing

California State University - Dominguez Hills
06.2028

High School Diploma -

Linda Marquez High School
Huntington Park, CA
06.2022

Skills

  • Patrolling Techniques
  • Physical Fitness
  • Visitor screening
  • Event security
  • Firearm handling
  • Maintenance checks
  • Work ethic
  • Punctuality
  • CCTV Monitoring
  • Security camera monitoring
  • English fluency
  • Self-Defense
  • Emergency Management
  • Staff Management
  • Incident Reporting
  • Team Leadership

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Private Security Officer

USGI
03.2023 - Current

Crew Member

McDonald's
08.2021 - 03.2023

No Degree - Marketing

California State University - Dominguez Hills

High School Diploma -

Linda Marquez High School
Roberto Valdovinos