Roberto Vargas Solis
East Palo Alto,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations, and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Security Guard
Securitas
06.2022 - Current
- Patrol four buildings by conducting walk-throughs three times a week, using a company App that documents areas inspected during patrol
- Protect over eight electrical software rooms by following company emergency protocols resulting in effective de-escalation in the event of an emergency
- Prevent loitering in all four buildings daily and enforce regulations for the site by checking-in visitors, issuing guest badges and deactivating badges for terminated employees
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Executive Business Partner Intern
Meta
01.2022 - Current
- Provide remote high-volume complex calendaring, travel, and expense support for four Directors
- Learn and utilize internal and external tools to provide calendar support
- Effectively communicate with leaders to learn business priorities and apply to support
- Partner with leaders and other Administrative Assistants for meeting coordination
- Provide proactive time management recommendations to leaders
- Collaborate with admin team on best practices and resources to strengthen partnerships and support clients
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Developed and implemented strategies to enhance partner relations.
- Evaluated productivity and quality of service and made recommendations for improvement to reach firm's short-term and long-term goals.
Concierge/ Receptionist
Sunrise Senior Living
10.2021 - 06.2022
- Answered over fifthteen-thirty phone calls thrice weekly using the company's guidelines, resulting in effective communication with each caller
- I provided excellent customer service to over sixty residents three times per week by utilizing my past experiences, which resulted in me gaining individual relationships per resident
- Monitored Bistro area every hour three times a week by ensuring cleanliness, music, and refreshments that resulted in customer satisfaction
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
Education
Project Management - Project Management
Year Up
Menlo Park, CA07.2023
Skills
- Microsoft 365
- Mac OS
- Google Drive
- Meta Calendar Tool
- WBS
- SWOT
Languages
Spanish
Native or Bilingual
Timeline
Security Guard
Securitas
06.2022 - Current
Executive Business Partner Intern
Meta
01.2022 - Current
Concierge/ Receptionist
Sunrise Senior Living
10.2021 - 06.2022
Project Management - Project Management
Year Up
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