Summary
Overview
Work History
Education
Skills
Certification
Assessments
Awards
Languages
Timeline
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Roberto Vargas Solis

East Palo Alto

Summary

As an executive assistant at Meta, I excel in managing complex calendars for directors and executives. My diverse experiences in customer service, tutoring, community work, and other people-oriented industries have honed my interpersonal skills. These valuable skill sets have fueled my passion for assisting others and continuously learning from them to make a positive impact on their lives. I approach each skill I acquire to build strong relationships and collaborate in bridging the opportunity divide. I firmly believe that unity can lead to achieving anything, transcending diverse backgrounds to find common ground. Throughout my professional journey, I have come to appreciate the power of empathy as an authentic quality that enables me to connect with and support others. Guided by principles of integrity and a commitment to providing quality assistance, I am dedicated to further cultivating these values as I continue to grow.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Executive Assistant

Meta
08.2023 - Current
  • Calendar Management: Skillfully managing complex and ever-changing schedules, I coordinate meetings, conferences, and events, ensuring optimal time allocation for the executive team
  • Correspondence and Communication: As the gatekeeper and liaison, I handle email correspondence, prioritize communication, and ensure that important messages receive timely attention
  • Workflow Optimization: Continuously seeking process improvements, I optimize workflow efficiency and implement innovative tools to enhance productivity across the organization
  • Stakeholder Engagement: Building and nurturing strong relationships with internal and external stakeholders, I serve as a reliable point of contact and maintain an impeccable level of professionalism
  • Problem Solving: Tackling challenges head-on, I demonstrate a resourceful and solution-oriented approach, ensuring that roadblocks are efficiently resolved
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Security Guard

Securitas
06.2022 - 08.2023
  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel
  • Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises
  • Controls access to client site or facility through the admittance process
  • Patrols assigned site on foot; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents
  • Prepares logs and reports as required

Executive Business Partner- Intern

Meta
01.2023 - 07.2023
  • Manage and maintain calendars, schedules, and appointments for executives and team members
  • Coordinate and schedule meetings, conferences, and travel arrangements
  • Prepare and distribute internal and external correspondence, including emails, memos, reports, and presentations
  • Act as a liaison between the executive team and internal/external stakeholders, including clients, partners, and vendors, to ensure timely and effective communication
  • Prepare and edit presentations and reports

Concierge/Receptionist

Sunrise Senior Living
10.2021 - 06.2022
  • Answer phone/emails in a timely manner
  • Maintain updated knowledge and/or specific to the company's needs
  • Monitoring the Bistro area for refreshments, music, cleanliness
  • General administrative duties
  • Welcoming and support the hospitality of a Sunrise community
  • Provide excellent customer service and attention to detail
  • Maintain positive ongoing relationships
  • Maintain high ethical standards and professionalism
  • Multitask and prioritize as necessary to meet customer needs
  • Represent the company with integrity and dedication

Front Desk Receptionist

SlingShot Connections
08.2021 - 09.2021
  • (Note: Temporary Position)
  • Greet students, staff and other guests when they come into the office
  • Answer office phones and respond to questions, referring to the FDS when necessary
  • Send out mass email notifications
  • Learn and relay complex Housing policies and procedures
  • Assist students with lockouts by signing out a board key and/or temporary building access card
  • Sign out hand trucks and vacuums, tracking all activity in the respective log
  • Provide office coverage during the lunch hours and for meetings
  • Notify students via email of any misdirected mail brought into the office
  • Prepare keys and other check in materials
  • Check students in and out, tracking activity via StarRez (student information database) and registration cards
  • Assist the FDS with regular key inventories
  • Submit in work orders, rekey requests, and other maintenance requests into the system
  • Assist the FDS with quarter-opening and quarter-closing duties, as necessary

Cashier/ Order taker

Izzy's Brooklyn Bagels
02.2018 - 03.2020
  • Cook food or prepare food items, such as sandwiches, salads, using standard formulas or following directions
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change
  • Greet and take customers orders as well assisting them with any questions about the restaurant or menu

Food Prep

Chipotle Mexican Grill
08.2016 - 02.2018
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware
  • Store food in designated containers and storage areas to prevent spoilage
  • Prepare a variety of foods, such as meats and vegetables according to customers' orders or supervisors' instructions, following approved procedures
  • Take and record temperature of food and food storage areas such as refrigerators and freezers
  • Wash, peel, and cut various foods, like vegetables, to prepare for cooking or serving
  • Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets
  • Portion and wrap the food, or place it directly on plates for service to patrons
  • Weigh or measure ingredients
  • Remove trash and clean kitchen garbage containers
  • Use manual or electric appliances to clean, peel, slice, and trim foods
  • Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items
  • Stir and strain soups and sauces
  • Operate cash register, handle money, and give correct change
  • Customer service

Tutoring

Family Center
09.2013 - 05.2014
  • Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests
  • Teach students study skills, note-taking skills, and test-taking strategies
  • Assess students' progress throughout tutoring sessions
  • Collaborate with students, parents, teachers, school administrators, or counselors to determine student needs, develop tutoring plans, or assess student progress
  • Communicate students' progress to students, parents or teachers in written progress reports, in person, by phone, or by email
  • Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students
  • Organize tutoring environment to promote productivity and learning
  • Participate in training and development sessions to improve tutoring practices or learn new tutoring techniques

Education

Training program - Project Management

Year Up
East Palo Alto, CA
07.2023

High School Diploma -

East Palo Alto Academy High School
East Palo Alto, CA
06-2017

Skills

  • Mac OS
  • Microsoft Office
  • Calendar Management
  • Customer Service
  • Google Docs
  • Microsoft Windows
  • Computer Networking
  • Administrative support
  • Schedule & calendar planning

Certification

Security Guard Card, 06/01/22, 05/31/24

Assessments

Administrative assistant/receptionist, Proficient, 01/01/22

Awards

Core Values, 07/01/23

Languages

Spanish
Native or Bilingual

Timeline

Executive Assistant

Meta
08.2023 - Current

Executive Business Partner- Intern

Meta
01.2023 - 07.2023

Security Guard

Securitas
06.2022 - 08.2023

Concierge/Receptionist

Sunrise Senior Living
10.2021 - 06.2022

Front Desk Receptionist

SlingShot Connections
08.2021 - 09.2021

Cashier/ Order taker

Izzy's Brooklyn Bagels
02.2018 - 03.2020

Food Prep

Chipotle Mexican Grill
08.2016 - 02.2018

Tutoring

Family Center
09.2013 - 05.2014

Training program - Project Management

Year Up

High School Diploma -

East Palo Alto Academy High School

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