Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roberto Villanueva

San Antonio,TX

Summary

Dynamic and detail-oriented professional with experience at Westin Riverwalk Hotel, adept at streamlining processes and enhancing service quality. Recognized for effective communication and problem-solving skills, I excel in fast-paced environments, ensuring timely support and maintaining high standards of professionalism while adapting to evolving demands.

Overview

3
3
years of professional experience

Work History

Houseman

Westin Riverwalk Hotel
San Antonio, TX
05.2024 - Current
  • Supplied linen and cleaning materials to housekeepers across multiple floors.
    Collected garbage and dirty linen from assigned areas to maintain cleanliness.
    Maintained a mental checklist of housekeeper needs to ensure timely support.
    Adapted to high laundry demands by developing efficient work strategies.
    Managed hallway presentation while overseeing linen supply for all staff.
    Navigated time constraints effectively to meet room readiness targets.
    Streamlined processes to address low linen inventory while maintaining service quality.

Houseman

Hilton Garden Inn Hotel
San Antonio, TX
05.2023 - 12.2023
  • Performed comprehensive custodial duties throughout hotel premises.
    Initiated daily cleaning of valet carport and restrooms to prepare for guests.
    Ensured cleanliness of lobby, restrooms, and waiting areas before breakfast rush.
    Handled guest requests concurrently with custodial tasks to provide support.
    Managed collection of clean linen and supplies for housekeeping staff; organized laundry collection.
    Aided under-resourced laundry team to expedite production and maintain service standards.
    Adapted quickly to dynamic environment, leveraging effective strategies for task management.

Busser

Texas Roadhouse
San Antonio, TX
03.2022 - 08.2022
  • Maintained cleanliness of tables by removing silverware, plates, and trash within two minutes.
    Organized dishes efficiently for washing after service.
    Managed restroom upkeep to ensure sanitary conditions throughout shifts.
    Disposed of waste from all front and back house stations regularly.
    Worked extended hours, including late nights, to sustain restaurant operations.
    Prepared dining area daily for optimal service the following day.

Education

High School Diploma -

Memorial High School
San Antonio, TX
06-2022

Skills

  • Detail-oriented
  • Fast learner
  • Adaptability
  • Effective communication
  • Leadership
  • Problem-solving
  • Emotional intelligence
  • Collaboration
  • Creativity

Timeline

Houseman

Westin Riverwalk Hotel
05.2024 - Current

Houseman

Hilton Garden Inn Hotel
05.2023 - 12.2023

Busser

Texas Roadhouse
03.2022 - 08.2022

High School Diploma -

Memorial High School

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