Roberto Villasana
Boston,MA
Summary
Dynamic Cleaner Supervisor at BCA General Contractor, recognized for enhancing team productivity and client satisfaction through innovative cleaning solutions and effective scheduling. Proven expertise in health and safety compliance, coupled with strong customer service skills, resulted in consistently high-quality service and a safe working environment for staff.
Overview
19
19
years of professional experience
Work History
Cleaner Supervisor
BCA General Contractor
05.2024 - Current
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
- Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and protocols.
Piano Player
Mid-town Shangri-La
11.2023 - 03.2024
- Demonstrated adaptability when performing alongside various ensembles including orchestras, jazz bands, choirs.
- Developed original compositions for commissioned projects, demonstrating creativity and versatility as a musician.
- Used printed text and musical notations to memorize musical selections and routines.
- Studied scores at length to learn music in detail and develop suitable interpretations.
- Interpreted and modified music to personalize performances.
- Selected appropriate pieces to meet performance needs and showcase skills.
Piano Player
Grand Hyatt Shenyang
03.2023 - 09.2023
- Demonstrated adaptability when performing alongside various ensembles including orchestras, jazz bands, choirs.
- Developed original compositions for commissioned projects, demonstrating creativity and versatility as a musician.
- Collaborated with dance department in creating scores for choreography projects.
- Used printed text and musical notations to memorize musical selections and routines.
- Secured repeat bookings from satisfied clients due to exceptional performances at previous engagements.
- Attracted a wider audience through engaging social media content, promoting upcoming performances, and sharing practice sessions.
- Mastered challenging collaborative pieces with fellow musicians for ensemble performances that received critical acclaim from attendees.
- Collaborated with other musicians and singers to create engaging live performances, showcasing musical talent and abilities.
Piano Player
Conrad Shenyang
03.2021 - 09.2022
- Demonstrated adaptability when performing alongside various ensembles including orchestras, jazz bands, choirs.
- Developed original compositions for commissioned projects, demonstrating creativity and versatility as a musician.
- Secured repeat bookings from satisfied clients due to exceptional performances at previous engagements.
- Attracted a wider audience through engaging social media content, promoting upcoming performances, and sharing practice sessions.
- Collaborated with other musicians and singers to create engaging live performances, showcasing musical talent and abilities.
- Adapted performance style to suit different venues, ensuring seamless integration of piano playing into overall event atmosphere.
- Played piano for Number person groups.
- Played at regular events or Venue.
- Streamlined rehearsal processes for efficiency by creating clear practice schedules based on set goals.
- Expanded professional network by connecting with industry professionals at conferences, workshops, and other music-related events.
Piano Player
Marriot Hotel Fuzhou
01.2021 - 02.2021
- Demonstrated adaptability when performing alongside various ensembles including orchestras, jazz bands, choirs.
- Developed original compositions for commissioned projects, demonstrating creativity and versatility as a musician.
- Attracted a wider audience through engaging social media content, promoting upcoming performances, and sharing practice sessions.
Piano Player
1886 Bar & Rest Shanghai
01.2020 - 06.2020
- Demonstrated adaptability when performing alongside various ensembles including orchestras, jazz bands, choirs.
- Developed original compositions for commissioned projects, demonstrating creativity and versatility as a musician.
- Secured repeat bookings from satisfied clients due to exceptional performances at previous engagements.
- Attracted a wider audience through engaging social media content, promoting upcoming performances, and sharing practice sessions.
- Collaborated with other musicians and singers to create engaging live performances, showcasing musical talent and abilities.
- Maintained excellent physical conditioning of hands and fingers through regular exercises specifically designed for pianists'' needs.
- Received positive feedback from clients for outstanding professionalism and punctuality during private events such as weddings or corporate functions.
Piano Player
Skylark Jazz Bar
01.2018 - 01.2020
- Demonstrated adaptability when performing alongside various ensembles including orchestras, jazz bands, choirs.
- Developed original compositions for commissioned projects, demonstrating creativity and versatility as a musician.
- Performed in multiple charity events to support local causes, contributing to community engagement and outreach efforts.
- Secured repeat bookings from satisfied clients due to exceptional performances at previous engagements.
- Attracted a wider audience through engaging social media content, promoting upcoming performances, and sharing practice sessions.
- Mastered challenging collaborative pieces with fellow musicians for ensemble performances that received critical acclaim from attendees.
- Collaborated with other musicians and singers to create engaging live performances, showcasing musical talent and abilities.
- Enhanced performance dynamics within groups by adjusting playing style according to conductor and ensemble needs.
- Mentored aspiring pianists in technique development and musical interpretation, fostering their growth as musicians.
- Contributed to the success of theatrical productions by providing live piano accompaniment during shows.
- Adapted performance style to suit different venues, ensuring seamless integration of piano playing into overall event atmosphere.
- Expanded professional network by connecting with industry professionals at conferences, workshops, and other music-related events.
- Ensured accurate pitch consistency during live performances through meticulous tuning practices before each show.
- Maintained excellent physical conditioning of hands and fingers through regular exercises specifically designed for pianists'' needs.
Piano Teacher
DIK Internacional Kindergarten
01.2018 - 01.2020
- Boosted student confidence in their abilities through consistent positive reinforcement and encouragement.
- Introduced students to appropriate hand positioning, finger transitions and pedal use.
- Communicated with parents regarding upcoming events and student progress.
- Developed lesson plans, selected course materials and prepared assignments.
- Provided constructive feedback on technique, expression, posture, rhythm-reading skills during weekly private lessons.
- Developed personalized curriculum for each student to cater to their unique learning styles and needs.
- Enhanced student performance by incorporating innovative teaching methods and individualized lesson plans.
- Established a supportive learning environment that promoted open communication between students, parents, and faculty members.
- Successfully prepared students for recitals, auditions, and competitions by implementing effective practice strategies.
- Organized special events like recitals and concerts to showcase student talent within the community.
- Improved student understanding of piano theory through creative games and activities.
- Evaluated and graded student performance, homework assignments, projects and tests.
- Coordinated recitals and musical events to showcase student achievements.
- Fostered a passion for music in students by exposing them to various genres, composers, and historical periods.
- Utilized technology as an educational tool by integrating apps such as Sight Reading Factory into lesson plans to improve sight-reading skills among all students.
- Maintained current knowledge of community plays, concerts and performance events to suggest student attendance.
English Teacher
DIK Internacional Kindergarten
01.2018 - 01.2020
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Assisted struggling students through targeted interventions, leading to increased academic success.
- Created and implemented activities to foster critical thinking skills of students.
- Kept classroom organized, clean and safe for students and visitors.
- Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
- Collaborated with colleagues to develop interdisciplinary curriculum, resulting in enriched learning experiences for students.
Piano Player
Wanda Hotel & Resorts
05.2016 - 11.2017
- Demonstrated adaptability when performing alongside various ensembles including orchestras, jazz bands, choirs.
- Developed original compositions for commissioned projects, demonstrating creativity and versatility as a musician.
- Attracted a wider audience through engaging social media content, promoting upcoming performances, and sharing practice sessions.
- Mastered challenging collaborative pieces with fellow musicians for ensemble performances that received critical acclaim from attendees.
- Collaborated with other musicians and singers to create engaging live performances, showcasing musical talent and abilities.
- Adapted performance style to suit different venues, ensuring seamless integration of piano playing into overall event atmosphere.
- Expanded professional network by connecting with industry professionals at conferences, workshops, and other music-related events.
Piano Player
The Castle Hotel Dalian
07.2015 - 12.2015
- Demonstrated adaptability when performing alongside various ensembles including orchestras, jazz bands, choirs.
- Developed original compositions for commissioned projects, demonstrating creativity and versatility as a musician.
- Secured repeat bookings from satisfied clients due to exceptional performances at previous engagements.
- Attracted a wider audience through engaging social media content, promoting upcoming performances, and sharing practice sessions.
- Mastered challenging collaborative pieces with fellow musicians for ensemble performances that received critical acclaim from attendees.
- Collaborated with other musicians and singers to create engaging live performances, showcasing musical talent and abilities.
- Maintained excellent physical conditioning of hands and fingers through regular exercises specifically designed for pianists'' needs.
- Received positive feedback from clients for outstanding professionalism and punctuality during private events such as weddings or corporate functions.
Associate
El Meson De Los Orishas Bar & Rest
01.2010 - 01.2015
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
- Increased sales by customizing pitches to address specific client needs and concerns.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Conducted detailed market research to identify emerging trends, influencing product development direction.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Assistant Civil Engineer
INCOMA 93, C.A
01.2006 - 07.2010
- Collaborated with multidisciplinary teams to achieve integrated solutions for complex challenges in infrastructure development.
- Evaluated materials testing results to ensure compliance with established quality control standards, maintaining structural integrity throughout construction processes.
- Conducted field visits during construction phase to monitor workmanship quality.
- Participated in public meetings to address community concerns regarding proposed developments, fostering positive relationships with stakeholders.
- Maintained accurate project files, ensuring easy retrieval of information by team members.
- Improved project efficiency by streamlining communication between team members and maintaining accurate documentation.
- Evaluated soil conditions at project sites through geotechnical investigations, informing foundation designs that provide optimal support for structures under various loadings.
- Contributed to successful project completion by coordinating with contractors and other stakeholders, ensuring timely delivery of milestones.
- Assisted in the design of transportation systems, ensuring safety and sustainability for long-term use.
- Supported the development of tender documents for procurement purposes, enhancing competitiveness among bidding contractors while adhering to industry best practices.
- Coordinated with subcontractors when required.
- Conducted site inspections to verify construction progress and adherence to project specifications, maintaining high quality standards.
- Monitored execution of contract work for compliance with design plans and specifications.
- Analyzed data and used computer simulations to model and test design concepts.
- Estimated quantities and material costs during project planning to support budgeting and costing.
- Computed resource quantities and requirements to give customers accurate price estimates.
- Performed construction observation and took soil samples.
- Acted as contact for client's communication with field personnel.
Education
High School Diploma - Business Administration
Maracay Private Technical School Educational Unit
Maracay07.2005
Skills
- Waste disposal
- Employee retention
- Health and safety
- Policy enforcement
- Customer service
- Staff evaluations
- Window cleaning
- Team building
- Microsoft
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Cleaner Supervisor
BCA General Contractor
05.2024 - Current
Piano Player
Mid-town Shangri-La
11.2023 - 03.2024
Piano Player
Grand Hyatt Shenyang
03.2023 - 09.2023
Piano Player
Conrad Shenyang
03.2021 - 09.2022
Piano Player
Marriot Hotel Fuzhou
01.2021 - 02.2021
Piano Player
1886 Bar & Rest Shanghai
01.2020 - 06.2020
Piano Player
Skylark Jazz Bar
01.2018 - 01.2020
Piano Teacher
DIK Internacional Kindergarten
01.2018 - 01.2020
English Teacher
DIK Internacional Kindergarten
01.2018 - 01.2020
Piano Player
Wanda Hotel & Resorts
05.2016 - 11.2017
Piano Player
The Castle Hotel Dalian
07.2015 - 12.2015
Associate
El Meson De Los Orishas Bar & Rest
01.2010 - 01.2015
Assistant Civil Engineer
INCOMA 93, C.A
01.2006 - 07.2010
High School Diploma - Business Administration
Maracay Private Technical School Educational Unit
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