Roberto Wright

Work History

Nelson Brand Security

03.2023 - Current

Coordinated with other departments to develop effective communication channels during emergencies, enhancing organizational readiness and resilience.
Collaborated with law enforcement agencies to share information and strengthen overall security efforts.
Mediated conflicts between employees or customers professionally, deescalating tense situations without resorting to force whenever possible.
Monitored daily operations, identifying potential vulnerabilities and addressing them proactively to prevent breaches or incidents.
Successfully resolved numerous workplace conflicts through proactive mediation strategies.
Managed a team of security professionals, ensuring adherence to company policies and procedures for optimal safety standards.
Supervised event security teams, providing a safe environment for attendees while minimizing disruptions or disturbances.
Improved employee awareness of safety procedures through the delivery of informative presentations at regular staff meetings.
Developed and implemented strategies to prevent and respond to security incidents.

LTK Trucking LLC

02.2019 - 03.2023

Communicate and coordinate with drivers, customers and internal company departments via email and phone.
Operate computer terminals and enter data and coordinate equipment needs.
Schedule maintenance for drivers and assist with billing and load quotes.
Assist drivers with technical issues and resolve problems with routes & equipment.

Post Office USPS

02.2014 - 01.2019

Mail and package handling, sorting and delivery to residents on assigned route.
Maintain the cleanliness of company vehicles and handle maintenance requests as needed.
Manage the tracking of courier and accountable items and additional duties assigned by distribution center manager & supervisors.
Collect outgoing mail, inspect mail for contraband and handle customer inquires related to mail and packages.

Securitas Security Services USA

01.2013 - 02.2015

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.