Shenaida Allen
Brooklyn
Summary
Dynamic Community Health Worker with proven success at Woodhull Hospital, driving a 75% increase in service uptake through effective outreach and care coordination. Bilingual in Spanish and English, skilled in data analysis and client advocacy, fostering strong relationships to enhance health education and access to vital resources. Skilled Community Health Worker with background in providing health education and resources to diverse communities. Experience includes performing outreach activities, managing caseloads, and coordinating with healthcare providers to ensure optimal patient care. Strengths lie in communication skills, cultural sensitivity, and knowledge of public health issues. Previous work showcases ability to make significant impact on community health through advocacy, education, and direct service delivery.
Overview
13
13
years of professional experience
Work History
Community Health Worker
Woodhull Hospital
Brooklyn
01.2023 - Current
- Conduct outreach to diverse populations to promote health services and resources, resulting in a 75 percent increase in service uptake
- Facilitate workshops and health education sessions on topics such as nutrition, chronic disease management, and mental health
- Collaborate with healthcare providers to coordinate care for clients, ensuring access to necessary services
- Assist clients in navigating healthcare systems, including insurance applications and appointment scheduling
- Collect and analyze data to monitor health trends and inform program development
Community Coordinator
Women in Need, Inc.
08.2012 - 03.2022
- Served as the primary administrative support for the social services team and clients; Produced and maintained accurate databases and partnered with health specialists to determine business needs
- Provided comprehensive administrative support to the social services team and clients, maintaining accurate databases and collaborating with health specialists to assess business needs
- Streamlined the intake request process by identifying gaps and opportunities for improvement; partnered with NYC public and private stakeholders, including ACS, DHS, and DOE, to enhance trauma-informed care
- Delivered intensive direct care to families in NYC Family Shelters; designed and implemented educational activities with detailed lesson plans tailored to various age groups
- Developed and managed weekly and monthly calendars for appointments; actively participated in conferences and team meetings, serving as the record keeper for all discussions and reviewing reports to identify development opportunities
- Improved processes related to paraprofessional initiatives; conducted periodic data analysis to assess current business trends and inform strategic decisions
- Co-led the implementation of the DHS intake module, advising the Administrative Director on new procedural implementations
- Translated documents and presentations from English to Spanish, ensuring accessibility of information for all clients and visitors; maintained high-level data management for quality improvement assessments
Education
Master of Science - Health Science, Concentration: Public Health
Touro University
3 time square room 620, new york, ny01.2021
Skills
- Bilingual: Spanish and English
- Client advocacy
- Data analysis
- Care coordination
- Cultural competence
- Community outreach
- Interpersonal communication
- Strong interpersonal and communication skills
- Knowledge of public health principles and social determinants of health
- Proficient in Microsoft Office Suite and data management software
- Ability to work independently and as part of a team
- Crisis intervention and conflict resolution skills
Timeline
Community Health Worker
Woodhull Hospital
01.2023 - Current
Community Coordinator
Women in Need, Inc.
08.2012 - 03.2022
Master of Science - Health Science, Concentration: Public Health
Touro University
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