Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roberto C Marchan Lugo

Las Vegas,NV

Summary

Restaurant Manager with 23 years of experience managing a high-quality and fast paced environment.

Ability to train staff to the highest of customer service, ensuring increased customer satisfaction, during this 23 years. Traveling from Cozumel to Playa del Carmen, Cancun, Puerto Rico, St Thomas and Las Vegas opening new restaurants and teaching upselling techniques. Looking to use my strong leadership skills to achieve new levels of efficiency in any restaurant and staff.

My career with Anderson’s Company began as a Dj engaging with the people creating the right atmosphere, at that time one of my managers encourage me to apply for a manager position and took the chance taking a training to be a manager.


Professional Experience –

Anderson’s Group - September/15/2002 – Present

Overview

21
21
years of professional experience

Work History

Manager

Señor Frogs
09.2002 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.


Education

Lic. Turismo - Hotel Management

C.b.t.i.s #28
Cozumel Mexico
09.1999

Skills

  • Operations Management
  • Business Development
  • Marketing
  • Dj
  • Entertainment

Timeline

Manager

Señor Frogs
09.2002 - Current

Lic. Turismo - Hotel Management

C.b.t.i.s #28
Roberto C Marchan Lugo