Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ula Roberts

Katy,Texas

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

16
16
years of professional experience

Work History

Warehouse Operations Manager

Aldi Distribution Center
04.2014 - Current
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Developed safety programs to protect workers and reduce injuries.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Developed comprehensive staff training program to improve employee performance and morale.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.

Store Manager

Aldi Foods
03.2008 - 04.2015
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

Associate of Arts -

City Colleges of Chicago - Wilbur Wright College
Chicago, IL
03.1997

Skills

  • Loading and Unloading
  • Logistics Management
  • Cost Reduction
  • Safety Oversight
  • Contract Negotiation
  • Inventory Management
  • Documentation
  • Staff Management
  • Shipping and Receiving
  • Workforce Management
  • Quality Assurance
  • Reporting and Correspondence
  • Conflict Resolution
  • Performance Evaluations
  • Employee Safety
  • Problem-Solving
  • Skilled in Excel, Word, PowerPoint, Outlook
  • Mentoring and Training
  • Hiring and Training
  • Coaching and Motivation
  • Order Picking and Processing
  • Inventory and Stocking
  • Delegating Work
  • Supplies Inventory
  • Operations Management

Timeline

Warehouse Operations Manager

Aldi Distribution Center
04.2014 - Current

Store Manager

Aldi Foods
03.2008 - 04.2015

Associate of Arts -

City Colleges of Chicago - Wilbur Wright College

Similar Profiles

CREATE PROFILE
Ula Roberts