Robertson Corpening
Norfolk,United States
Summary
Versatile team member offering over 6 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Merchandiser
Eagle Distributing Company (Budweiser)
12.2022 - 09.2023
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Established strong vendor relationships to maintain and support business.
Receptionist
Fit Nation
12.2022 - 09.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained visitor log for entering and leaving facility for security purposes.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Sales Associate
Orr Nissan Bossier
12.2021 - 11.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Manager
Kroger
12.2018 - 11.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Cross-trained existing employees to maximize team agility and performance.
Grocery Stocker
Kroger
09.2017 - 11.2018
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Assisted in inventory management, performing regular audits to ensure accurate stock levels.
- Streamlined product restocking processes for increased efficiency and reduced time spent on tasks.
- Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.
- Reduced out-of-stock instances through diligent monitoring of inventory levels and timely restocking efforts.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
High School Diploma -
Guam High School
Guam06.2017
Skills
- Sales Techniques
- Stock replenishment
- Customer Relationship Management (CRM)
- Office Management
- Scheduling
- Upselling
- Inventory Control
- Product Sales
- Performance
- Team Leadership
- Staff Training and Development
- Stock rotation guidelines
Certification
Certificate of Endorsement, Career and Technical Education - May 2017
Timeline
Merchandiser
Eagle Distributing Company (Budweiser)
12.2022 - 09.2023
Receptionist
Fit Nation
12.2022 - 09.2023
Sales Associate
Orr Nissan Bossier
12.2021 - 11.2022
Manager
Kroger
12.2018 - 11.2021
Grocery Stocker
Kroger
09.2017 - 11.2018
High School Diploma -
Guam High School
Certificate of Endorsement, Career and Technical Education - May 2017
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