Robert Stoughton
Pittsburgh,PA
“Speed is not your fastest, but your slowest man. No back can run faster than his interference.”
Dr. Jonathan “Jock” Sutherland
Summary
My experience primarily is within The Data Center Operations field, specifically, within operations and building management, is where my professional capability lies. Additionally, I have a comprehensive skillsets in the security and health & safety departments. Daily, I am striving to find solutions for a better self and better solutions for our company. Mentorship is my ultimate passion. It genuinely makes me happy to see my team succeeding, knowing I helped guide them into their own personal success.
“We Not Me - Team First!”
Overview
23
23
years of professional experience
Work History
DataBank Data Center Operations
10.2022 - Current
- Development and implication of protocol
- Management and implementation of shipping and receiving protocol
- Management of shipping and receiving day to day operations
- Management of internal client ticketing system
- Perform Remote Hands duties: cabling, device installation, Epicor ticket management, device troubleshooting, etc
- Chiller plant management, assisting on power transfer along with other construction projects, CRAH maintenance, under the floor leak detection maintenance, troubleshooting of site issues, PDU maintenance, fire alarm/fire suppression system maintenance, plumbing/electrical/HVAC maintenance needs
- Customer Outreach & Communication Duties
- Management of building in all aspects including but not limited to: security, HVAC, all critical infrastructure aspects, coordination of construction projects, scheduling of vendors, preventative maintenance, building management system, fire/life safety systems, all exterior building/grounds areas, etc.
Associate Investigator
Delphi Sevices
06.2001 - Current
- Responded to calls in both routine and emergency situations
- Maintained accurate and detailed logs of all events that occurred during each shift
- Ran multiple projects and the same time in-order to ensure customer needs were met/exceeded
- Created quotes for customer projects/requests/additional needs
- Processed and logged accurate and detailed incident reports
- Addressed all employee harassment allegations, work complaints and other concerns
- Hired employees and initiated the new hire paperwork process
- Supported management in developing and implementing personnel policies and procedures
- In-depth knowledge of all human resources policies, procedures, laws, standards, and regulations
- Organized new employee orientation schedules for all new hires
- Promptly corresponded with all applicants and coordinated and conducted interviews
- Developed salary proposals for new recruits
- Communicated with customers to identify and resolve outstanding payments
- Reconciled company bank, credit card and line of credit accounts
Regional Security/Operations Manager
BCS Data Center Operations
06.2019 - 10.2022
- Development of new business
- Regional manager of multiple sites from PA to MN to TX
- Creation of forms, procedures, training for all aspects of Data Center Security/Operations as needed
- Management and implementation of shipping and receiving protocol
- Management of storage area
- Asset management and protection
- Managerial duties: payroll, scheduling, training, professional development of employees
- HR related duties: hiring, vetting, developmental procedures, reporting any and all employee issues, strict adherence to industry standards within the HR realm
- Safety program development
- Performing site safety/security assessments
- Ensure OSHA regulation adherence
- Safety/Security Incident Management
- Datacenter industry standards implementation and adherence
- Knowledge of financial services security standards
- Risk management protocol development
- Security/safety project manager for multiple construction projects
- DC Tech duties: cabling, device installation, Epicor ticket management, device troubleshooting, processing of remote hands requests
- DC Engineer duties: Chiller plant management, assisting on power transfer along with other construction projects, CRAH maintenance, under the floor leak detection maintenance, troubleshooting of site issues, PDU maintenance, fire alarm/fire suppression system maintenance, plumbing/electrical/HVAC maintenance needs
- Customer Outreach & Communication Duties
Security Manager
Thermo Fisher Scientific, SOS/Securitas
10.2018 - 06.2019
Head
HQ, Gregg Protective Services
12.2010 - 03.2018
- Security operations at Thermo Fisher Pittsburgh sites
- All sites within Thermo Fisher Pittsburgh region over 3,000 employees
- North American Data Center Operations HQ
- 24/7 security for both sites
- Management of the security team as well as all security related issues/needs
- Managerial tasks include payroll, scheduling, light clerical, and human resource duties
- Performing site safety/security assessments
- Knowledge of financial services security standards
- Risk management protocol development
- Customer Outreach & Communication Duties
- Asset management and protection
- Command Center overnight operations lead
- Westinghouse, Remotely Patrolled commercial property and the associated parking garages
- Granted Access to Westinghouse personnel/vendors per protocol
- Verified an individual's right to enter restricted areas and denied access to unauthorized persons
- Created credentials for Westinghouse Electric Co
- Created Access levels for all WEC sites
- Monitored cameras for all Westinghouse North American sites
- Authorized WEC employees for access to site specific locations
- Delivered accurate verbal and written reports to company personnel
- Collected and organized all surveillance data and information to protect client possessions and workspaces
- Processed and logged accurate and detailed incident reports
- Responded to calls in both routine and emergency situations
- Detected and apprehended any unauthorized personnel
- Monitored building access and identified all officials and employees before authorizing their entrance
- Created and maintained forms/protocol in compliance with NRC regulations
- Investigated all security and safety violations
- Protected a level 5-secured compound with office space for more than 4,500 employees.
Education
Information Technology
Skills
- Effective communicator
- Team motivator
- Works efficiently under pressure
- Sound decision maker
- Exceptional team leader
- Committed to excellence
- Security professional
- Reliable and dedicated
- Private Investigator with an extensive knowledge
- Building management
- Data center operations
- Corporate security
- OSHA
- Payroll; budgeting; scheduling
- Team building
- Conflict resolution
- Teamwork and collaboration
- Troubleshooting
- Active listening
- Verbal communication
- Analytical and critical thinking
- PPE use
- Customer service
- Task prioritization
Timeline
- DataBank Data Center Operations
10.2022 - Current
Regional Security/Operations Manager - BCS Data Center Operations
06.2019 - 10.2022
Security Manager - Thermo Fisher Scientific, SOS/Securitas
10.2018 - 06.2019
Head - HQ, Gregg Protective Services
12.2010 - 03.2018
Associate Investigator - Delphi Sevices
06.2001 - Current
Slippery Rock University of Pennsylvania - , Information Technology
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