Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert T Footman

Cross,SC

Summary

At Hometelcom, I excelled as an Installer Repairman Tech II, enhancing customer satisfaction through meticulous attention to detail and superior time management. My expertise in installation and commitment to quality assurance significantly reduced callbacks. I led training for new installers, improving team performance and project success rates.

Overview

21
21
years of professional experience

Work History

Installer Repairman Tech Ll

Hometelcom
05.2004 - Current
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.

Education

Bachelor Of Arts - Business Administration

Allen University
Columbia, SC
05.1998

High School Diploma -

Cross High School
Cross, SC
06.1993

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation
  • Customer satisfaction
  • Troubleshooting and testing
  • Quality assurance

Timeline

Installer Repairman Tech Ll

Hometelcom
05.2004 - Current

Bachelor Of Arts - Business Administration

Allen University

High School Diploma -

Cross High School
Robert T Footman