Robert Todd Huffmon
Odon,IN
Summary
Proven sales and leadership expert from Builders Do It Best, adept in territory management and client acquisition, significantly increased outside sales by 100% within 12 months. Demonstrates exceptional negotiation skills and a commitment to business growth, fostering strong customer relationships and driving brand promotion with strategic insight and dynamic team training.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Operator Level 1
Berry Global
03.2024 - Current
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Assembled products according to changing daily work orders and specific customer needs.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Quality Assurance Supervisor
ISOFlex Packaging
04.2020 - 02.2024
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Monitored testing processes, test development and user acceptance testing.
- Prepared and interpreted Quality reports, complete with comprehensive analysis of testing and results, for development team.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Provided development team with insights and recommendations on plastic usability and functionality by reviewing and analyzing internal data.
- Collaborated with development team and reviewed technical specifications to create testing programs.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Established and tracked quality department goals and objectives.
Outside Sales / Contractor Sales
Builders Do It Best
04.2016 - 02.2020
- Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows and networking events.
- Developed outreach initiative, increasing outside sales 100% in a 12 month sales period.
- Used Computer and a paper trail to maintain customer account and sales records.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Designed, developed and implemented new sales strategies to market business and generate new sales.
- Attained 100% of sales goal with strategic territory management and effective relationship-building.
- Orchestrated efficient and performance-oriented daily work plan to maximize time usage and customer connections.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Negotiated contracts to maximize profitability, boosting sales $ 1 million dollars in 12 months.
- Identified new customers by attending trade-shows, networking and performing cold-calls.
- Conducted daily follow-up calls to answer client's questions and manage sales process.
- Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
- Educated customers by providing different demonstrations and explaining benefits and advantages of using various products.
- Organized high volume product inventory to keep samples ready and products within optimal levels to support target customer levels.
- Used strong customer service skills to develop loyal customer base, increasing repurchasing rate 100%.
- Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
- I would do takeoffs from house plans to get accurate product quantities and detailed quotes.
- I would do all of my special ordering.
- Found available supplier spiffs for rebates, discounts and deals for my customers.
- If needed worked with my contractor's clients to find their wants, special requests and new items available.
- I had many relationships with different suppliers to maximize availability, special time frames, price breaks and leadtimes. such as ABK Flooring,American Wholesale, Benthall Bros, Blue Linx, Central States Metal, Dealers Choice, Dubois County Block, Dyke Industries, Eckart, Evansville Garage Door, Fall City Lumber, Foundation Building Materials, Graber Thermo-Loc, Indian Creek Stone, K&K K-Line, Lensing, Louisville Tile, LP Building Solutions,Lumbermans, Millwork Products, National, Palmer Donvain, Tri-State Forest Products, U.S.G, United Windows, Anderson Windows, W.B.M ect.
Outside Sales Coordinator
84 Lumber
01.2015 - 02.2016
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Did all special ordering for the Outside Sales team
Inside Contractor Sales
Bender Lumber
06.2005 - 12.2014
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Consulted with customers to assess needs and propose optimal solutions.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
Inside Sales Representative
Kight Lumber
06.2001 - 04.2005
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
- Set up new accounts, established customer credit and set up payment methods.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consulted with businesses to supply accurate product and service information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Built diverse and consistent sales portfolio.
Loader
Bender Lumber
06.1998 - 06.2001
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Assisted in organizing and stocking products in warehouse.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Followed all safety and security protocols to minimize risk of injury.
- Collaborated with team members to maintain efficient workflow.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Managed warehouse operations and verified proper shipment procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted customers in loading their orders.
- Build loads to be delivered
- Delivered loads to customers
Education
Associate of Science - Communications
University of Southern Indiana
Evansville, IN05-2005
Skills
- Territory management
- Performance tracking
- Upselling strategies
- Cold calling
- Closing techniques
- Sales presentations
- Business growth and retention
- Price negotiation
- Account management
- Client acquisition
- Sales quota achievement
- Account development
- Brand promotion
- Contract negotiation expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operator Level 1
Berry Global
03.2024 - Current
Quality Assurance Supervisor
ISOFlex Packaging
04.2020 - 02.2024
Outside Sales / Contractor Sales
Builders Do It Best
04.2016 - 02.2020
Outside Sales Coordinator
84 Lumber
01.2015 - 02.2016
Inside Contractor Sales
Bender Lumber
06.2005 - 12.2014
Inside Sales Representative
Kight Lumber
06.2001 - 04.2005
Loader
Bender Lumber
06.1998 - 06.2001
- HACCP Auditor Certification – National Registry of Food Safety Professionals.
- Food Safety System Certification 22000 – FSSC 22000.
- Lean Six Sigma Yellow Belt Certification (LSSYB) - IASSC Lean Six Sigma Certification Board.
- Food Safety Modernization Act Compliance Certificate – AIB International.
- Information Technology Infrastructure Library Foundation Certificate (ITIL Foundation) - AXELOS Global Best Practice.
- OSHA Certified
- Six Sigma Certification
- Forklift Certification
- First Aid Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Indiana Driver's License
- SQF, Edition 9 certified
Associate of Science - Communications
University of Southern Indiana
Accomplishments
I was able to increase Outside Sales by 1 million dollars in 12 months verus the previous salesman. Had a year where my sales were 4 Million dollars. Was able to get and keep major contractors. I have the ability to read house plans & do a complete takeoff. I have many connections with suppliers.
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