Robert. (Troy) Winger
Woodland
Summary
Licensed Private Investigator with extensive surveillance expertise and evidence gathering skills. Proven track record in developing comprehensive case reports and providing expert courtroom testimony.
Overview
53
53
years of professional experience
1
1
Certification
Work History
Licensed Private Investigator
Winger Investigations
Woodland, CA
06.2013 - Current
- Conducted thorough background checks and surveillance to gather critical evidence for ongoing investigations.
- Analyzed digital data and financial records to uncover fraudulent activities and provide actionable insights.
- Collaborated with law enforcement agencies to coordinate efforts on high-profile cases, enhancing case resolution efficiency.
- Mentored junior investigators, fostering skill development in investigative techniques and legal compliance.
- Developed comprehensive case reports detailing findings, methodologies, and recommendations for clients' legal teams.
- Increased case resolution rates through meticulous evidence gathering and detailed documentation.
- Provided expert testimony in court proceedings, contributing to favorable legal outcomes for clients.
- Conducted surveillance operations, resulting in the collection of crucial evidence for various cases.
- Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
Loss Prevention Specialist
Costco Wholesale Corp Woodland, Chico and Vacaville California
Woodland, CA
06.2011 - Current
- Implemented theft prevention strategies, reducing inventory shrinkage through effective surveillance and monitoring.
- Conducted comprehensive audits of merchandise security protocols, ensuring compliance with company policies.
- Trained staff on loss prevention techniques, fostering a culture of vigilance and accountability among team members.
- Analyzed incident reports to identify patterns, driving targeted interventions that enhanced overall store safety.
- Collaborated with law enforcement on investigations, enhancing response times for theft-related incidents.
- Developed and maintained loss prevention documentation, streamlining processes for reporting and analysis.
- Led training sessions on emergency response procedures, improving team readiness for critical situations.
- Evaluated and updated security systems, ensuring alignment with evolving loss prevention best practices.
- Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
- Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
Insurance Broker
Farmers Insurance Exchange
Woodland, CA
08.1994 - 09.2015
- Developed tailored insurance solutions to meet diverse client needs.
- Cultivated strong relationships with clients to enhance retention and satisfaction.
- Conducted thorough market analysis to identify competitive insurance products.
- Educated clients on policy options, coverage limits, and claims processes.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Participated in ongoing professional development, staying current with insurance best practices and emerging industry trends.
Police Sergeant
Woodland Police Department
Woodland, CA
09.1978 - 08.1998
- Supervised daily operations, ensuring adherence to departmental policies and procedures.
- Coordinated training programs for new officers, enhancing team readiness and performance.
- Led investigations, employing analytical skills to gather evidence and develop case strategies.
- Implemented community outreach initiatives, fostering positive relationships between police and residents.
- Mentored junior officers, providing guidance on best practices and professional development.
- Evaluated departmental processes, identifying areas for improvement to increase operational efficiency.
- Served as mentor and role model to junior officers.
- Supervised and coordinated daily operations of patrol shifts of up to 20 officers.
- Answered emergency calls for help from citizens and business owners.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
- Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
- Developed and maintained positive relationships with community members.
Deputy Sheriff
Yolo County Sheriff
Woodland, CA
07.1973 - 09.1978
- Enforced laws and regulations to maintain public safety and order.
- Conducted investigations on criminal activities, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to promote crime prevention initiatives.
- Responded to emergency calls, assessing situations and providing appropriate interventions.
- Implemented training programs for new deputies, enhancing team capabilities and performance.
- Supervised patrol activities, ensuring compliance with departmental policies and procedures.
- Analyzed crime trends to inform proactive policing strategies and resource deployment.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
- Enhanced public trust by providing professional and compassionate assistance during emergencies.
- Observed jail and inmate activity to maintain order and safety.
Education
Associate of Science - Administration of Justice
College of The Redwoods
Eureka, CA11-1978
Skills
- Evidence gathering
- Accident reconstruction
- Legal research
- Surveillance
- Courtroom testimony
- Background checks
- Interview techniques
- Undercover operations
- Court testimony
- Video surveillance
- Fraud investigation
- Report development
- Witness statements
- Evidence collection
- Stakeouts
- Locating individuals
- Surveillance expertise
- Private investigation laws
- Covert video recording
- Private investigation laws expertise
- Teamwork and collaboration
- Time management
- Multitasking skills
- Excellent communication
- Critical thinking
Accomplishments
I have served the citizens of Yolo County and Woodland California for nearly 50 years in the protection of Life, Property and Personal Assets. All accomplished through the Law Enforcement Community, Private Investigations, the Insurance Industry and most recently Retail Protection.
Certification
- PI - Certified Private Investigator
- Graduate of the Supervisory Leadership Institute California Peace Officer Standards of Training
- Basic,
- Advanced Officer
- Supervisory Certificate
- Qualified as an Expert witness in Superior Courts in Yolo County in the areas of Theft, Burglary, Narcotics Influence Detection, DUI, Accident Investigation, Traffic Enforcement, Drug Influence Identification and Drug Trafficking.
Languages
English
Timeline
Licensed Private Investigator
Winger Investigations
06.2013 - Current
Loss Prevention Specialist
Costco Wholesale Corp Woodland, Chico and Vacaville California
06.2011 - Current
Insurance Broker
Farmers Insurance Exchange
08.1994 - 09.2015
Police Sergeant
Woodland Police Department
09.1978 - 08.1998
Deputy Sheriff
Yolo County Sheriff
07.1973 - 09.1978
Associate of Science - Administration of Justice
College of The Redwoods