Robiah (Ruby) Darwish
Cleveland,United States
Summary
Enthusiastic Multimedia Journalist with distinguished understanding of creation and editing. Committed to timely and accurate journalism to adapt to editor feedback quickly. Successful at cultivating engaging pieces through various forms of media.
Overview
5
5
years of professional experience
Work History
Research Assistant
C.A.R.E Lab
Cleveland, OH
05.2024 - Current
- Performed literature reviews to ensure accuracy of results.
- Created detailed summaries of existing studies for use in further investigations.
- Prepared comprehensive reports summarizing research findings.
- Conducted structured interviews and recorded audio.
- Conducted literature reviews to identify relevant research studies and resources for projects.
- Collaborated with faculty members on various research projects.
- Prepared presentations summarizing data analysis results.
- Researched, identified, recruited and maintained relationships with community partners to facilitate project activities.
Producer/Director
Independant
Cleveland, OH
08.2021 - Current
- Recruited, hired and trained employees on operations and performance expectations.
- Cultivated and maintained relationships to promote positive work culture.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Wrote, directed and produced original short film, which received large and successful crowdfunding campaign to offset costs.
Host/Baker/Server
The Cheesecake Factory
Westlake, OH
11.2022 - 07.2024
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Barista Trainer
Starbucks
Westlake, OH
08.2019 - 11.2022
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Developed detailed lesson plans to ensure consistent delivery of training materials.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Bachelor of Arts - Journalism And Promotional Communications
Cleveland State University
Cleveland, OHSkills
- Journalism Ethics
- Effective Interviewer
- Team Leadership
- Timeline Management
- Work Planning and Prioritization
- Data Analysis
- Server Support
- Telephone Reception
- Team Collaboration
- Reservations Management
- Customer Service
Affiliations
- Writing
- Photography
- Learning languages
- Guitar/Trumpet/Piano
Accomplishments
- Employee of the quarter (3X)
- Linda Candioty Employee of the Month
- Treasurer of Filmmakers Club and Women in Film
- Protest Organizer - CPAC
Languages
English
Native/ Bilingual
Arabic
Limited
References
References available upon request.
Timeline
Research Assistant
C.A.R.E Lab
05.2024 - Current
Host/Baker/Server
The Cheesecake Factory
11.2022 - 07.2024
Producer/Director
Independant
08.2021 - Current
Barista Trainer
Starbucks
08.2019 - 11.2022
Bachelor of Arts - Journalism And Promotional Communications
Cleveland State University
Similar Profiles
Shane MedlinShane Medlin
Flight Paramedic at C.A.R.E. FlightFlight Paramedic at C.A.R.E. Flight
Kevin MarinKevin Marin
Front Desk Manager at Civility, Access, Resource, and Equity Center (C.A.R.E)Front Desk Manager at Civility, Access, Resource, and Equity Center (C.A.R.E)
Candace MillerCandace Miller
Teacher's Assistant at C.A.R.E. For Me Learning CenterTeacher's Assistant at C.A.R.E. For Me Learning Center