Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Field Service Technician position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
37
37
years of professional experience
Work History
System Administrator Senior
GDIT
06.2020 - Current
Hours per week: 40
Responsible for providing customer support through the on-site delivery, installation and necessary
diagnoses, troubleshooting, service, and repair of the AN/VSS-6A and AN/VSS-6B Husky Mounted
Detection System (HMDS) and Wire Detection Systems, and training of US Army route clearance new
equipment systems at installations worldwide for Program Manager Ground Sensors
Provides new
equipment testing, field services and repair to hardware systems
Provides maintenance, and on-site technical
support for the AN/VSS-6A and AN/VSS-6B Husky Mounted Detection System (HMDS) as part of counter
mine/counter IED route clearance ground penetrating radar and buried wire detection systems
Performs
customer support tasks such as development and delivery of training materials, customer certification on new
systems through professional instruction, troubleshoot and diagnose system and equipment faults, and
conduct system software updates (Linux and Ubuntu)
Resolve operational issues in the field
Determine
customer needs and offer recommendations
Collaborate with colleagues and share information to ensure
top-notch customer support
Independently manage work progress and ensure adherence to performance and
training schedules
Assists in training and testing trainees to measure their learning progress via lectures,
demonstrations, practical exercises, group discussion and coaching by using electronic media and training
aids, covering advanced technical systems as a subject-matter expert and to evaluate the effectiveness of
training presentations
Conducts training programs on topics, designs and helps to develop training program
elements/modules
Train Students on PMCS, Start-up, Operations and Shutdown for the AN/VSS-6A and
AN/VSS-6B Husky Mounted Detection System (HMDS) and Wire Detection Systems both in a classroom
environment and practical exercises
Considerable knowledge of the hazards and proper safety precautions of
the work
Considerable knowledge of AN/VSS-6A and AN/VSS-6B Husky Mounted Detection System
(HMDS) and Wire Detection Systems
Assists in the modification of course materials based on training
evaluations
Provides guidance and direction to less experienced trainers to ensure trainers are effectively
delivering approved training programs and information, monitors trainer effectiveness, and provide feedback
for areas of training improvement.
Field Service Technician 3/ Training Instructor
CACI International Inc
10.2017 - 06.2020
Hours per week: 40
Responsible for providing customer support through the on-site installation and necessary diagnoses,
troubleshooting, service, and repair of the AN/VSS-6 Husky Mounted Detection System (HMDS)
Provides
new equipment testing, field services and repair to hardware systems
Conducts operational checks out and
approves operational functionality of system components
Trains Students on the Operations, Start-up, Shut-
down, and Preventative Maintenance Checks and Service (PMCS) of the AN/VSS-6 Husky Mounted
Detection System
Serves as company liaison with customer on administrative and technical matters for
assigned projects
Interprets customers' needs, defines next steps, and clarifies the assignment of
responsibility for problem resolution as needed
Includes any aspect of field support and is not limited to
system hardware, software, network, and other technical infrastructure components
Serves as a Training
Instructor 1 and assists in the development of instructor training curriculum and participates in the writing of
course documents
Conducts training programs on topics, designs and helps to develop training program
elements/modules
Train Students on PMCS, Start-up, Operations and Shutdown for the AN/VSS-6 Husky
Mounted Detection System (HMDS), both in a classroom environment and practical exercises
Considerable
knowledge of the hazards and proper safety precautions of the work
Considerable knowledge of AN/VSS-6
Husky Mounted Detection System Installation, Troubleshooting and Repair
Assists in training and testing
trainees to measure their learning progress via lectures, demonstrations, practical exercises, group discussion
and coaching by using electronic media and training aids, covering advanced technical systems as a subject-
matter expert and to evaluate the effectiveness of training presentations
Assists in the modification of course
materials based on training evaluations
Provide guidance and direction to less experienced trainers to ensure
trainers are effectively delivering approved training programs and information, monitor trainer effectiveness,
and provide feedback for areas of training improvement.
Senior Trainer/ Maintainer
Universal Solutions International
08.2017 - 10.2018
Hours per week: 40
Serves as a Senior Trainer/Maintainer for the AN/VSS-6 Husky Mounted Detection System (HMDS), the, Mounted Detection System Surrogate (MDS), the Remote Visualization (R-VIS), the M7 Spider
Networked Munitions System, and multiple handheld detection systems including the AN/PSS-14 Mine
Detector, Mine hound and Ceia at Fort Leonard Wood, Missouri and at various CONUS and OCONUS locations
Provides course content to students via lectures, demonstrations, practical exercises, group discussion and coaching by using electronic media and training aids, covering advanced technical systems as a subject-matter expert
Motivates and counsel’s students towards training goals through solid mentorship
Conducts, evaluates, and facilitates practical exercises, and after-action reviews
Coordinates and briefs training with Brigade and Battalion Commanders and Staffs, reviews training support packages, prepares, and ships equipment for training, uses technical manuals to troubleshoot equipment and solve system problems, performs depot level maintenance and field service representative (FSR) support
Reviews and validates unit training plans and training facilities
Develops and reviews training materials, task analysis, lesson plans, training support packages, training guides, course management plans and new equipment individual training strategies
Provides input for system and doctrinal improvements, techniques, tactics and procedures, and provides testing support
Prepares written reports, identifies problem areas and provides viable solutions.
Senior Trainer
BRTRC Federal Solutions Inc
10.2011 - 06.2017
Hours per week: 40
Serves as an instructor and co-wrote the Operator Course PowerPoint Presentation and Lesson Plans for the
Husky Mounted Detection System
Participates in the design and modification of specialized electronic
equipment for research purposes; provides technical advice on selection of components for the
review/validation of the Husky Mounted Detection System Surrogate (CES)
Completed the Husky Mounted
Detection System Maintainer Course
Maintains and repairs electronic computers and other components to
include the PCU on the Husky Mounted Detection System
Ability to read and interpret complex electronic
schematic and wiring diagrams
Ability to supervise other electronic technicians and to maintain effective
working relationships with faculty and research personnel
Considerable knowledge of the hazards and
proper safety precautions of the work
Ability to repair hydraulics and new electronic equipment from
schematic designs; selects and lays out components; debugs and tests circuits
Manager/ Chief Instructor
BRTRC Federal Solutions Inc
02.2010 - 10.2011
Hours per week: 40
Serves as Chief Instructor for 12 Master Training Instructors primarily for the Unit Master Trainer (UMT)
course for the AN\PSS-14 Mine Detector
Provides Professional development of Instructors thru coaching,
group discussion, lectures, demonstrations, seminars and workshops by using media and training aids
Conducted, evaluated, and facilitated practical exercises, and provide an after action review
Considerable
knowledge of the hazards and proper safety precautions of the work
Developed and reviewed training and
educational products and materials, Updates training support packages as required
Developed Technical
Circular (TC) and Mine Training SOP.
Unit Master Training Instructor
BRTRC, Federal Solutions Inc
03.2008 - 02.2010
Hours per week: 40
Serves as a Unit Master Training Instructor primarily for the Unit Master Trainer (UMT) course for the
AN\PSS-14 Mine Detector
Provides students via coaching, group discussion, lectures, demonstrations,
seminars and workshops by using media and training aids
Inspired, motivated, counseled, and guide
students towards training goals through solid mentorship
Conducted, evaluated, and facilitated practical
exercises, and provide an after action review
He also developed and reviewed training and educational
products and materials
Considerable knowledge of the hazards and proper safety precautions of the work
Provided students with additional feedback on the AN/PSS-14 Mine Detector
Develops task analysis, lesson
plans, Training Support Packages, student and instructor guides, course management plans, new equipment
individual training strategies, Soldier's Manuals Explains to the UMTs on their responsibilities as Unit
Master Trainers on how to establish and administer a Unit Training Plan
Review and validate unit training
plans and training facilities
Conduct courses covering advanced technical systems as a subject-matter expert
in areas
Trained UMTs on how to construct standardized mine training lanes, operate the Sweep Monitoring
System (SMS), verify operator proficiency, and demonstrate PMCS skills on the AN/PSS-14 Mine Detector
Administers, and analyzes evaluation instruments
Conducts mission analysis involving literature review and
data collection to compile total task inventory
Trained UMT personnel 5/3/2017 on how to train and license
new operators, conducted annual training requirements, and sustain their unit's mine detection capabilities
Prepares written reports, identifies problem areas and viable solutions
Prepared and reviewed audit trail
documents
Displayed the ability to adapt leadership style to a variety of situations; and ability to model high
standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to
daily behaviors
Achieved 100% end of the course graduates
Well planned organizer and coordinator while
preparing for the next mission as Lead Instructor.
United States Army
02.1987 - 10.2007
Training, and mentoring
personnel of diverse backgrounds, cultures, ages, and skill levels.years supporting Department of Defense programs and leading contractor teams.years working as a Husky Mounted Detection System Trainer.
Education
High School -
Central Texas College
Skills
New Program Installations
Training and Development
Technical Specifications
Analytical and Methodical
Accomplishments
CERTIFICATIONS:
Certification, Army Basic Instructor’s Course, 1998
Husky Mounted Detection System Trainer 2010
Husky Mounted Detection System Maintainers Course 2011
SOFTWARE EXPERTISE: Proficient in standard word processing software, spreadsheets,
databases, graphics, and internet Software: Microsoft Word, Excel, PowerPoint, Project, and
Outlook/ Some experience with Linux and Ubuntu systems