Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robie Robinson

Tomball,TX

Summary

Knowledgeable General Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Overview

13
13
years of professional experience

Work History

Manager

Velvet Taco
02.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Supported budget management by monitoring expenses and forecasting resource needs accurately.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Long term support in the Chicago and Nashville markets.

General Manager

Pinchos
08.2023 - 03.2024
  • Oversaw daily operations, ensuring efficiency and adherence to company standards.
  • Managed team performance, fostering a culture of collaboration and accountability.
  • Coordinated marketing efforts, increasing brand visibility within the local community.
  • Cultivated vendor relationships to ensure quality supplies and favorable pricing agreement.
  • Opening Leadership for two NRO's.

General Manager

Velvet Taco
07.2021 - 06.2023
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • General Manager of The Heights location. NRO General Manager of The Woodlands location.

Culinary Manager

Velvet Taco
10.2019 - 07.2021
  • In control of HOH scheduling ran the lowest labor in the company.
  • Certified Training Manager aided in training over 12 Managers.
  • Motivated team of 30+ employees to maintain high standards of food preparation and efficiency on a daily basis.
  • One of the opening managers for the Rice Village location.

Store Manager

Starbucks
07.2018 - 10.2019
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Completed analysis of profit and loss performance reports. Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Managed, hired and developed top talent to strengthen workflow and productivity. Reported to district manager regarding all store and staff issues, financial goals and sales.

General Manager

Taco Cabana
11.2017 - 08.2018
  • The General Manager provides strategic direction for their restaurant.
  • This manager must maintain operations and drive results his/her restaurant, through people development, sales and profit growth.
  • The manager must hire, train and develop Crewmembers and Managers that share the Taco Cabana values and culture.

General Manager

Slim Chickens
05.2017 - 11.2017
  • Overall responsibility for managing and leading the daily operations of a single restaurant to ensure the delivery of outstanding guest service.
  • Leads the management team and other staff in overseeing the financial results, operations, staff development, customer service and compliance with all Company policies, procedures, standards, and specifications. The General Manager must be available to work long and/or irregular hours as needed to ensure the proper functioning of the restaurant.

General Manager

Raising Cane's
06.2016 - 04.2017

The General Manager provides strategic direction for their restaurant. This manager must maintain operations and drive results his/her restaurant, through people development, sales and profit growth. The manager must hire, train and develop Crewmembers and Managers that share the Raising Cane's values and culture. The Manager must convey the Cane's culture to his/her crew and be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. The General Manager must ensure that the restaurant is always delivers The Perfect Box, Fast, Friendly, Clean & Having Fun.

Operations Manager

Raising Cane's
08.2015 - 06.2016
The Operations Manager has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences. He/she is responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives.

Shift Manager/NRO Trainer

Raising Cane's
10.2012 - 08.2015

The Shift Manager has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane's. He/she will be responsible for upholding Raising Cane's standards for the Crewmember and Customers experiences.

The NRO Trainer is primarily responsible for training and guiding performance of Crewmembers at new Restaurant openings. He/she must work fast and with a sense of urgency, while being friendly to Customers and supportive of the opening Management team. In all assignments, the NRO Trainer must uphold Cane’s standards and enable Crewmembers to execute their responsibilities at a high level.

Education

Spanish Language And Literature

Arizona State University
Tempe, AZ

Skills

P&L Management

Customer Service

Local Store Marketing

Training in NRO and TR setting

Team Building

Spanish

Timeline

Manager

Velvet Taco
02.2024 - Current

General Manager

Pinchos
08.2023 - 03.2024

General Manager

Velvet Taco
07.2021 - 06.2023

Culinary Manager

Velvet Taco
10.2019 - 07.2021

Store Manager

Starbucks
07.2018 - 10.2019

General Manager

Taco Cabana
11.2017 - 08.2018

General Manager

Slim Chickens
05.2017 - 11.2017

General Manager

Raising Cane's
06.2016 - 04.2017

Operations Manager

Raising Cane's
08.2015 - 06.2016

Shift Manager/NRO Trainer

Raising Cane's
10.2012 - 08.2015

Spanish Language And Literature

Arizona State University
Robie Robinson