Detail-oriented team player with strong organizational, time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized, dependable candidate and successful manager with a positive attitude. Willingness to take on added responsibilities to meet team goals. My Objective is to seek and maintain a full-time position through utilizing dynamic interpersonal skills.
Hi, I’m
Robin Alberti
Henderson,NV
Summary
Overview
12
years of professional experience
1
Certification
Work History
Amazon
Amazon Learning Ambassador/Problem Solver
03.2021 - 11.2021
Job overview
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Maintained compliance with relevant safety regulations and protocols.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
- Trained new hires in technology required to access company systems and complete job tasks.
- Presented job and safety relevant information to groups of 50+ people.
- Collaborated with different staff and management to facilitate department-specific onboarding.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Assisted in development of individualized learning plans for student success.
- Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
- Maintained clean, organized and professional work environment.
- Led small group sessions to help students review and practice concepts.
- Supported interaction between students during group work activities using guided conversation.
- Leveraged technology to troubleshoot and track issues efficiently.
- Defined problems to make decisions and moved forward to support quick resolution.
- Researched and extracted data to complete tasks.
- Utilized problem-solving skills to reduce or eliminate company expenses.
QTC Medical Group
Medical Assisting Intership Program
09.2015 - 07.2016
Job overview
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Eddie Bauer LLC
Assistant Manager
07.2009 - 07.2011
Job overview
- Reviewed sales and gross profit report to assess company efficiency.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Set up displays of merchandise to market new products to customers.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
Mt. San Jacinto Community CollegeSan Jacinto, CA
No Degree from General Studies
University Overview
- 4.0 GPA
- Relevant Coursework: Business Management
Brightwood UniversityPalm Springs, CA
from Medical Assisting
07.2016
University Overview
- Dean's List
- Awarded Excellent Attendance
- Honor Roll
- 3.8 GPA
Skills
- Learning and Development
- Workshop Coordination
- Company Policy Compliance
- Lesson Implementation
- Positive Reinforcement Strategies
- Group and Individual Instruction
- OSHA Requirements
- Written Documentation
- Mission Understanding
- Team Collaboration
- Operational Safety
- Strategic Planning
- Complex Problem Resolution
- Weight Verification
- Microsoft Windows
- Strong Analytical and Problem-Solving Skills
- Handheld Computer Device Software
- Operational Efficiency
Certification
- HIPAA Certified, Brightwood University- 2016
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Amazon Learning Ambassador/Problem Solver
Amazon
03.2021 - 11.2021
Medical Assisting Intership Program
QTC Medical Group
09.2015 - 07.2016
Assistant Manager
Eddie Bauer LLC
07.2009 - 07.2011
Mt. San Jacinto Community College
No Degree from General Studies
Brightwood University
from Medical Assisting
Similar Profiles
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Yashvvi JangidYashvvi Jangid
Senior Risk Analyst at AmazonSenior Risk Analyst at Amazon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
Tamika BucknerTamika Buckner
Patient Care Coordinator at Optum RXPatient Care Coordinator at Optum RX