Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Robin Alexander

Oklahoma City

Summary

Dynamic retail professional with extensive experience at Pruett's Foods, excelling in team leadership and visual merchandising. Proven track record in enhancing customer relationships and optimizing inventory control, resulting in increased sales. Adept at staff scheduling and training, fostering a motivated and efficient work environment.

Overview

24
24
years of professional experience

Work History

Assistant Store Director

Pruett's Foods
Oklahoma City
01.2021 - Current
  • Assigned daily tasks from production lists to employees, ensuring optimal workflow coordination.
  • Contributed to increased store sales by creating displays and managing product turnover from backstock.
  • Delivered excellent customer service, enhancing overall customer experience.
  • Supported front-end operations to maintain smooth checkout processes for customers.
  • Coordinated employee breaks and lunches while assisting in various departments as needed.
  • Ordered and organized shelf stock for specialty food department, handling inventory upon receipt.
  • Managed daily store operations and staff scheduling, streamlining processes.
  • Trained new employees on effective customer service and sales techniques.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.

Assistant Manager

Buy for Less
Midwest City
12.2008 - 01.2021
  • Oversaw daily store operations to ensure smooth departmental functioning.
  • Trained and coached employees on specific departmental needs.
  • Merchandised store layout to maximize sales potential.
  • Collaborated with corporate and vendors to secure special request products, boosting sales.
  • Cultivated strong customer relationships through a service-first approach, enhancing business success.

Assistant Grocery Manager

Williams
Midwest City
08.2007 - 12.2008
  • Oversaw daily store operations to ensure efficient departmental functioning.
  • Planned weekly employee schedules for optimal staffing and productivity.
  • Designed engaging displays aligned with upcoming events.
  • Coached employees on specific departmental needs to enhance performance.
  • Developed a system to maximize display appearance while minimizing inventory requirements.
  • Collaborated with department leads to create and implement effective sales-driven strategies that motivated staff and boosted morale.

Assistant Grocery Manager

Albertson's
Midwest City
02.2002 - 08.2007
  • Coordinated daily workflow for store associates to enhance productivity.
  • Planned weekly schedules to optimize grocery employee efficiency.
  • Constructed displays by following schematics, maintaining shelf integrity.
  • Ordered and stocked products for Grocery, Dairy, and Frozen departments upon receipt.

Education

General Education Diploma -

Southern Oregon State College
Ashland, OR
01.1986

Skills

  • Team building and leadership
  • Visual merchandising strategies
  • Inventory control
  • Cash management
  • Customer relationship development
  • Staff scheduling and coordination

Training

Guiding Leaders, 2015, 2016, Global Leadership Conference, Oklahoma City, OK, Learned to empower and encourage the leaders of today by developing the leaders of tomorrow

Timeline

Assistant Store Director

Pruett's Foods
01.2021 - Current

Assistant Manager

Buy for Less
12.2008 - 01.2021

Assistant Grocery Manager

Williams
08.2007 - 12.2008

Assistant Grocery Manager

Albertson's
02.2002 - 08.2007

General Education Diploma -

Southern Oregon State College

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