Summary
Overview
Work History
Education
Skills
Timeline
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Robin Anderson

Diamond Springs,CA

Summary

Offering friendly and professional demeanor, ready to learn and excel in fast-paced restaurant environment. Known for strong focus on teamwork and achieving customer satisfaction. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in server role to create memorable dining experiences for all.

Overview

18
18
years of professional experience

Work History

Jireh's Christian Bookstore & Coffee

Brian & Dan Gutierrez
03.2004 - 10.2005


  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled special orders for customers, including procuring hard-to-find titles.
  • Assisted customers with locating books and other materials in store.
  • Made coffee orders and kept cafe tidy.
  • Established strong relationships with customers to encourage repeat business.
  • Restocked shelves and kept store displays attractive and organized to drive sales and cleaned at closing.

Sweetie Pies Restaurant & Bakery

Patty Clark
11.1996 - 01.2003
  • Bussed my own tables, acted as hostess, barista, cashier and served tables in dining room and outdoor patio area in a fast paced environment.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Lil Mama D'Carlos Italian Restaurant

Bruce Riseman
09.1994 - 11.1996
  • I was a solo waitress for day shift lunchtimes and served many busy downtown locals on their lunch break as well as tourists. Worked for a while serving dinners and wine on weekends. Worked the register and handled to-go orders.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Trained new hires and helped team efficiency


Act 1 Video and Music

Jim and Sandra
07.1992 - 09.1994
  • Customer service in retail and rental of music and movies. Organized shelves and helped customers find requested items.
  • Operated the computer system for special orders and cash drawer. Entered new merchandise into the system and shrunk wrapped items and sales stickers for sale.
  • Clean and closing shift and balancing of cash drawer.

Smokehouse 1898 Steak House

Tim
01.1992 - 07.1992
  • Served and bussed dinner tables.
  • Maintained clean and organized workplace and kept supplies stocked.
  • Worked with team members to smoothly move materials between stations.

Leatherby's /Sundae Times Creamery

Randy and Michelle
06.1988 - 07.1992
  • I had multiple jobs over the years in this restaurant and many responsibilities crossed over every day. My main position was a full time server. Other jobs included food prep, sundae maker, operated the grill/sandwich station, rotating freezer items, wrote up produce orders, rang up tickets, cashier, busser, dishwasher, cleaning, restocking and held the title of Manager for over a year.
  • Assisted with day-to-day operations, working efficiently and productively with all team members and training new hires.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked as a solo server during the week days for a few years but also handled both opening and closing shifts.
  • Had many regular customers working downtown and built life long relationships with customers and co-workers.

Empire Theater

Dave Machado
11.1987 - 03.1988
  • I worked ticket sales and snack bar without a computer, just a cash drawer.
  • Voice recorded outgoing show times and dates.
  • Stocked food, cleaned theater floors and bathrooms.

Education

Arrest, Search And Seizure/ Biology

Consumnes River College
Placerville, CA

High School Diploma -

El Dorado High
Placerville, CA
06-1988

Skills

  • Maintaining a spirit of hospitality-making people feel welcomed, handling transactions start to finish
  • Supportive teamwork and customer service
  • Providing positive and professional work environment
  • Tableside etiquette and strong work ethic

Timeline

Jireh's Christian Bookstore & Coffee

Brian & Dan Gutierrez
03.2004 - 10.2005

Sweetie Pies Restaurant & Bakery

Patty Clark
11.1996 - 01.2003

Lil Mama D'Carlos Italian Restaurant

Bruce Riseman
09.1994 - 11.1996

Act 1 Video and Music

Jim and Sandra
07.1992 - 09.1994

Smokehouse 1898 Steak House

Tim
01.1992 - 07.1992

Leatherby's /Sundae Times Creamery

Randy and Michelle
06.1988 - 07.1992

Empire Theater

Dave Machado
11.1987 - 03.1988

Arrest, Search And Seizure/ Biology

Consumnes River College

High School Diploma -

El Dorado High

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