Robin Anderson
San Antonio,TX
Summary
- Experienced Account Manager with a strong record of accomplishments managing self-funded accounts for a diverse group of organizations.
- Effective problem-solving abilities - adept at developing and implementing process improvements that optimize the use of capital resources of clients.
- Energetic and flexible fast learner who works effectively in a team setting and can be counted on to attain desired results.
- Computer skills include Microsoft Office (Word, Excel, PowerPoint, SalesForce and Outlook) and other proprietary applications used for benefit program management.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Relationship Manager
Imagine360
08.2022 - 10.2025
- Provide daily relationship management duties and stop-loss marketing/renewals for 18 self-funded accounts.
- Led initiatives to identify client needs and tailor solutions accordingly.
- Cultivated strong client and broker relationships to enhance customer satisfaction and retention.
Account Executive, National Accounts
HEALTH PLANS INC.
04.2022 - 07.2022
- Cultivated and maintained strong client relationships to enhance customer satisfaction and loyalty.
- Collaborated with cross-functional teams to create tailored solutions for clients' needs.
- Developed strategic sales plans to achieve revenue targets and expand market share.
Senior Account Manager
ADVANCED MEDICAL PRICING SOLUTIONS
11.2020 - 03.2022
- Consistently meet goals for new revenue generation, retention, and customer satisfaction.
- Analyzed market trends to identify opportunities for portfolio expansion and service improvements.
Strategic Account Executive
RENALOGIC
03.2020 - 08.2020
- Negotiated contract terms and pricing models to optimize profitability and client satisfaction.
- Delivered comprehensive product demonstrations and training sessions to clients, ensuring effective utilization of services.
Senior Account Manager
GROUP AND PENSION ADMINISTRATORS
06.2012 - 01.2020
- Developed and executed strategic account plans to enhance client relationships and drive revenue growth.
- Mentored junior staff on best practices in account management and client engagement strategies.
- Collaborated with cross-functional teams to optimize service delivery and resolve complex client issues.
Senior Account Executive
WELLS FARGO INSURANCE SERVICES
10.2006 - 05.2012
- Successfully maintained an excellent record of performance and was awarded as Broker of Record for 10 self-funded accounts within two months of office startup.
- Managed marketing renewals that included stop-loss and voluntary fully insured products for all self-funded accounts.
- Cultivated and maintained strong client relationships to ensure retention and satisfaction.
Senior Account Manager
FISERV HEALTH/BENEFIT PLANNERS
12.1996 - 10.2006
- Managed 23 accounts with over 27,000 employees and generated over $4 million in annual revenues.
- Managed 60 team members and successfully recruited and developed 3 Managers.
- Earlier Positions: Team Director, Manager, Claims Analyst
- Conducted regular performance reviews to ensure alignment with client objectives and satisfaction metrics.
Education
Bachelor's degree -
The University of Texas at San Antonio
San Antonio, Texas, USASkills
- Client relations management
- Targeted client engagement planning
- Sales growth strategies
- Industry assessment
Affiliations
- Member, National Association of Health Underwriters
- Member, Texas Association of Health Underwriters
Certification
Texas Life Accident and Health Agent Group One License
Timeline
Relationship Manager
Imagine360
08.2022 - 10.2025
Account Executive, National Accounts
HEALTH PLANS INC.
04.2022 - 07.2022
Senior Account Manager
ADVANCED MEDICAL PRICING SOLUTIONS
11.2020 - 03.2022
Strategic Account Executive
RENALOGIC
03.2020 - 08.2020
Senior Account Manager
GROUP AND PENSION ADMINISTRATORS
06.2012 - 01.2020
Senior Account Executive
WELLS FARGO INSURANCE SERVICES
10.2006 - 05.2012
Senior Account Manager
FISERV HEALTH/BENEFIT PLANNERS
12.1996 - 10.2006
Bachelor's degree -
The University of Texas at San Antonio