Robin Angelo
Monroeville,PA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Cake Decorator
Giant Eagle
North Versailles, PA
06.2014 - Current
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Troubleshot any issues that arose during the cake decorating process.
- Assisted customers in selecting appropriate cake designs for their events.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
- Followed safety protocols while using sharp utensils such as knives or spatulas.
- Provided guidance to other team members regarding proper cake decorating techniques.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Patient Transporter
UPMC Presbyterian Hospital
Pittsburgh, PA
02.2005 - 04.2014
- Greeted and assisted patients in wheelchairs to their appointments.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Maintained cleanliness of transport vehicles and equipment.
- Collected patient information from nursing staff prior to transport.
- Delivered specimens to laboratory departments according to established procedures.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Greeted patient and explained transport plan and destination.
- Provided patient transport using various equipment and adhered to safety protocols.
- Supported and coached new employees on policies and safety measures and offered assistance with tasks.
Third Key Manager
Dollar General Store
North Versailles, PA
04.2002 - 09.2005
- Provided exceptional customer service by helping customers find the right products for their needs.
- Trained new employees on store policies, procedures and daily operations.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including cash handling, setting alarms.
- Controlled access to store keys and monitored security systems.
- Conducted regular inventories to maintain accurate stock levels.
- Assisted Store Manager in training team members on product knowledge and merchandising techniques.
- Counted and balanced registers.
Education
High School Diploma -
West Mifflin Area High School
West Mifflin, PA06-1999
Skills
- Cake Decoration
- Food Safety
- Customer Service
- Teamwork and Collaboration
- Professionalism
- Order Taking
Timeline
Cake Decorator
Giant Eagle
06.2014 - Current
Patient Transporter
UPMC Presbyterian Hospital
02.2005 - 04.2014
Third Key Manager
Dollar General Store
04.2002 - 09.2005
High School Diploma -
West Mifflin Area High School
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