Robin Ato
Hoover ,AL
Summary
Dynamic Salon Spa Owner with a proven track record at 405 Group Holdings LLC, enhancing client satisfaction through personalized treatments and stellar customer service. Expert in spa operations and adept at upselling services, I spearheaded innovative wellness events, boosting revenue. Committed to excellence, I introduced cutting-edge techniques and upheld stringent health standards, ensuring unparalleled client comfort and safety.
Overview
16
16
years of professional experience
Work History
Salon Spa Owner
405 Group Holdings LLC
Hoover, AL
08.2008 - Current
- Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
- Coordinated special events at the spa such as holiday promotions or wellness workshops which attracted new clients and increased overall revenue.
- Evaluated treatment offerings regularly, introducing innovative techniques to maintain a competitive edge in the market.
- Implemented safety protocols and maintained a clean spa facility to ensure client well-being and comfort.
Education
JP Tech
Montgomery, AL05.2000
Skills
- Spa operations/ Management
- Upselling services
- Health and safety regulations
- Employee training
- Inventory
Timeline
Salon Spa Owner
405 Group Holdings LLC
08.2008 - Current
JP Tech