Robin Ato
Hoover ,AL
Summary
Dynamic Salon Spa Owner with a proven track record at 405 Group Holdings LLC, enhancing client satisfaction through personalized treatments and stellar customer service. Expert in spa operations and adept at upselling services, I spearheaded innovative wellness events, boosting revenue. Committed to excellence, I introduced cutting-edge techniques and upheld stringent health standards, ensuring unparalleled client comfort and safety.
Overview
16
16
years of professional experience
Work History
Salon Spa Owner
405 Group Holdings LLC
08.2008 - Current
- Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
- Coordinated special events at the spa such as holiday promotions or wellness workshops which attracted new clients and increased overall revenue.
- Evaluated treatment offerings regularly, introducing innovative techniques to maintain a competitive edge in the market.
- Implemented safety protocols and maintained a clean spa facility to ensure client well-being and comfort.
Education
JP Tech
Montgomery, AL05.2000
Skills
- Spa operations/ Management
- Upselling services
- Health and safety regulations
- Employee training
- Inventory
Timeline
Salon Spa Owner
405 Group Holdings LLC
08.2008 - Current
JP Tech
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