Dependable individual with a versatile background in business and all things customer service. Recognized for strong work ethic and a positive attitude, dedicated to improving experience for customer satisfaction, client retention, and exceeding sale goals.
Overview
9
9
years of professional experience
Work History
Production Worker
Florissant Collective
Lititz, PA
11.2025 - Current
Operated tools to create products for wholesale and resale including but not limited to candles, tee shirts, wax melts, wax bars, and stationary paper.
Collaborated with team members to meet daily production targets and enhance workflow.
Assisted in training new employees on equipment operation and safety protocols.
Completed inventory reports.
Assisted in organizing and administrative tasks as needed.
Participated in team meetings to discuss process improvements.
Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Server
Favs Italian Cucina
Bradenton, FL
06.2024 - 04.2025
Processed payments accurately using POS system
Set positive tone for entire dining experience as first point of contact for incoming guests.
Served food and beverages promptly with focused attention to customer needs.
Contributed to team success by assisting fellow servers.
Mastered use of various kitchen equipment and helped with making food and food prep in addition to serving.
Providing attentive care through food recommendations, sharing daily specials, and boosting overall sales.
Resolved customer inquiries and complaints.
Small Business Owner/Licensed Esthetician
Refresh By Robin Organic Skincare Studio
Sarasota, FL
05.2017 - 05.2021
Developed and implemented marketing strategies to increase brand awareness and customer engagement.
Managed daily operations offering top quality esthetic services.
Offer customized treatment plans after a thorough consultation.
Offer product recommendations and retail sales.
Offered rejuvenating facial services, combining results with relaxation, creating an overall unique service customized for each client
Managed all business proceedings necessary in running a solo practice as a business owner and practitioner.
Education
Esthetician Liscense - Skincare/Esthetics
Fashion Focus Hair Academy
Sarasota, FL
05-2012
Skills
Hobbies: Yoga/Wellness, including mindfulness and meditation Writing Outdoor Activities
Attend Calvary Church Love Jesus and prioritize my relationship with Him daily
36 GPA
Love dogs, but cats are alright too
Volunteer regularly, including blessings of hope and the AA hotline central office
Strengths include: Organized and creative with an eye for detail Responsible and reliable Forthright and honest Keep a positive attitude Appreciate clear directions!