Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robin Bailes

Liberty,MO

Summary

Dedicated Medical Assistant with experience at NKCHealth, skilled in patient care coordination and medical office administration. Proven ability to enhance patient outcomes through effective communication and education. Proficient in EMR/EHR systems and committed to maintaining HIPAA compliance. A compassionate team player, adept at managing inventory and ensuring a sterile environment.

Overview

10
10
years of professional experience
2
2

CCMA, BLS

Work History

Medical Assistant

NKCHealth/Gashland
05.2022 - Current
  • Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assist physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answer telephone calls to offer office information, answer questions, and direct calls to staff.
  • Help improve patient outcomes by educating and advising on relevant treatments and care.
  • Collect and documented patient medical information such as blood pressure and weight.
  • Explain procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtain and document patient medical history, vital signs and current complaints at intake.

Distribution Technician

Community Blood Center
08.2016 - 05.2022
  • Prepared boxes and pallets for outgoing shipments of blood product.
  • Received blood products, checked boxes to assure correct product was received.
  • Inspected blood boxes for damage and discrepancies with documentation.
  • Documented inventory using handheld scanners.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of blood orders.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Packed and secured blood product for shipping to various hospitals.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Moved shipment materials to and from designated areas.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Education

CCMA - Medical Assisting

Park University
Kansas City, MO
07.2023

Skills

  • Patient-focused care
  • Medical office administration
  • Intake control
  • Check-in coordination
  • Procedure assistance
  • Medical terminologies
  • Sterilization techniques
  • EMR / EHR
  • Vital sign monitors
  • Vital sign monitoring
  • Reliable team player
  • Patient care coordination
  • Customer service
  • Equipment sterilization
  • Stocking supplies
  • Infection control procedures
  • HIPAA compliance
  • Calm and level-headed under duress
  • Clinical and administrative support
  • Suture removal
  • General housekeeping
  • Compassionate
  • Medical records confidentiality
  • Patient triage
  • Proper sterilization techniques
  • Inventory management

Certification

CCMA

BLS

Timeline

Medical Assistant

NKCHealth/Gashland
05.2022 - Current

Distribution Technician

Community Blood Center
08.2016 - 05.2022

CCMA - Medical Assisting

Park University

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Robin Bailes