ROBIN BALL
Bellingham,MA
Summary
Compassionate Registered Nurse with over 17 years of experience in offering comprehensive patient care. Knowledgeable about EMR charting, medication administration, and multidisciplinary collaboration focused on optimizing patient care and support. Highly skilled in critical care, working with diverse patient populations, and fostering trusting relationships to improve patient outcomes.
Overview
19
19
years of professional experience
Work History
Mission Control RN
Hicuity Health (formerly Medically Home Group)
03.2021 - Current
- Providing virtual nursing care to patients within the Kaiser Permanente Healthcare System primarily in Oregon and Washington State
- Utilizing monitoring, assessment, planning, intervention and critical thinking skills to care for acute care patient populations in the home virtually
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Navigating patients and families across the continuum of the organization's phases of care
- Conduct home and audio/visual patient care visits as directed by the care team and /or protocol
- Ensuring all interventions in the patient's care plan are implemented efficiently with a patient centered approach
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Exhibit sound clinical decision making and critical thinking skills
- Maintaining and practicing in accordance with nursing guidelines per state and hospital regulations
- Utilizing nursing knowledge to identify, prevent and/or solve complex acute and/or recurring patient care problems
- Sharing expertise with the multidisciplinary team and serve as a resource to staff in area(s) of expertise
- Taking appropriate action to ensure patient safety and serve as a resource in quality improvement processes and technique
Nurse Manager
Bay Cove Human Services Inc.
12.2020 - 02.2021
- Responsible for managing medical/nursing functions of Addictions Services and Clinical Stabilization Services at Andrew House Detoxification program in accordance with regulations and certification standards.
- Leads nursing staff and coordinates with direct care staff to support daily physical and health care needs of patients.
- Completes performance evaluations, and monthly schedules and oversees orientation and in-service training of all nursing staff.
- Conducts monthly supervisory meetings.
- Collaborates with human resources department with respect to recruiting, interviewing, and hiring of all nursing staff.
- Orders and maintains supplies of all controlled drugs and other medical supplies.
- Maintains collaborate relationship with the program's Medical Director, Psychiatric Consultant, and Nurse Practitioner.
- Facilitates clinical rounds and participates in weekly management team meetings.
- Oversees the nurses' responsibilities in utilization review and works collaboratively with the billing specialist and insurance reviewers.
- Follows DEA and all state and federal regulations regarding the use of controlled substances in the program.
- Acts as an administrative resource for other unit supervisors in the absence of the Program Director.
Nurse Manager
Beth Israel Lahey Health Behavioral Services
08.2020 - 12.2020
- Responsible for management of the medical/nursing services provided in the detoxification unit, ensuring full compliance with the protocols/directives of the Medical Director and Program Director of the Boston Treatment Center.
- Plans, organizes, directs, and controls nursing activities of a level 3.7 detoxification facility. Maintains 24 hour accountability for quality of care and nursing staffing on the detox unit. Supervises nursing staff, admissions nurses and team lead as assigned.
- Provides clinical leadership in the application of the nursing process to assess, diagnose, determine outcomes, plan, implement, and evaluate care for persons withdrawing from addition to alcohol, opiates, benzodiazepines and/or other substances.
- Collaborates with the divisional VP, PD, and Medical Director to develop and revise policies, procedures, and clinical protocols for care of patients on Detox unit.
- Ensures that the Agency’s standards of care are met through; ongoing consultation with the Medical Director; application of Quality Assurance and Customer Service Programs, implementation of Utilization Review mechanisms; structuring clinical supervision; provision of direct care as needed; and implementation of an established maintenance plan. Makes data available to the Director of Nursing to support the Quality Assurance Program.
- Monitors compliance with budget, including staffing, scheduling productivity analysis and supply costs.
- Ensures that Standards of Addictions Nursing Practice, including Standards of Care and Standards of Professional performance are carried out by nursing staff, and that direct care staff support standards of care in their interactions with patients on the Detox Unit.
- Reviews clinical incidents with the PD, divisional VP, and/or Medical Director. If needed, revises processes of care to decrease incidents.
- Maintains a safe and secure environment on the unit. Maintains ongoing relationships with community services, including police, state agencies, and other health care providers.
- Attends morning rounds, treatment team meetings, program leadership meetings, and supervision meetings with nursing staff in accordance with regulatory guidelines and as needed.
Staff Nurse, PACU
BIDMC
05.2019 - 08.2020
- Responsibilities include care of ambulatory and inpatient populations in pre-op and recovery of surgical procedures.
- Admit patients into PACU and initiate immediate post-op care per department protocols •Review and implemented physician orders and post-op treatment plan •Assess and monitor hemodynamic and neurological stability •Assess for post-op pain, nausea and vomiting, and surgical sites in collaboration with surgery and anesthesia teams •Identifies and communicate acute changes in patient status and utilizes critical thinking skills to effectively manage changes •Evaluate, prioritize, plan, implement, and document nursing care.
- Administers medications per PACU protocol for pain management and assesses efficacy of such medications •Effectively collaborate with interdisciplinary team for optimal post-op recovery of patient •Educate patients and caregivers on proper use and safety of orthopedic equipment such as braces, immobilizers, casts, and crutches.
- Establish rapport to empathetically communicate discharge instructions including safe and effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Staff RN, Medical/Surgical ICU
BIDMC
10.2011 - 04.2019
- Provide professional nursing care and patient advocacy in collaboration with multi-disciplinary teams for critically ill patients •Hemodynamic, cardiac and ventilatory support monitoring •Assist with placement of Arterial lines and CVLs •Assist with intubation, monitor and collaborate with RT and critical care team on appropriate ventilator support •Assist with ETT rotation when appropriate and provide trach care •Management of IV drips, sedatives, paralytics, and titration protocols per hospital policy •Performing frequent in depth assessment, intervention, monitoring and evaluation of patient responses to treatment plan of care ordered •Ability to prioritize and timely communicate changes in patient acuity with multi-disciplinary teams •Educate patients and families about disease processes, health promotion, and provide emotional support as appropriate.
Staff Nurse - Electrophysiology
BIDMC
08.2007 - 10.2011
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Provide pre-op and post-op teaching for patients with implanted devices
- Implemented medication and IV administration, moderate sedation, catheter insertion, and airway management.
- Established telemetry monitoring; understanding of cardiac arrhythmias and execute quick effective treatments to ensure best patient outcomes
- Responsible for pre, intra and post procedural nursing care for patients s/p electrophysiology studies and device implantation
- Educated family members and caregivers on patient care instructions through discharge planning
Staff RN, Cardiac Medical/Surgical to CVICU
BIDMC
09.2005 - 08.2007
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies, and methods to improve health and meet recovery goals.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed elements of patient care from admission to discharge or transfer to other units.
Nurse Navigator
Mass General Brigham
11.2023 - Current
Education
Associate Degree in Nursing - Nursing
Laboure
Milton, MA05.2005
Skills
- Successfully management of patients with increasing levels of complexity
- Wound Care
- Direct Patient Care
- Telemetry
- Continuous Renal Replacement Therapy
- IV drug Therapy management in ICU and Ambulatory Care setting
- Effective communication and decision making in high pressure rapidly changing environment
- Delegating to unlicensed staff
- ACLS/BLS - recertification 1/2019
- Critical care, Chronic Disease Management, Acute Care experience
- Exercise critical thinking methods to identify and solve problems
- Infection Control and Aseptic Procedures
- Resource Nurse; problem solving; conflict resolution
- Cultural awareness and sensitivity
Timeline
Nurse Navigator
Mass General Brigham
11.2023 - Current
Mission Control RN
Hicuity Health (formerly Medically Home Group)
03.2021 - Current
Nurse Manager
Bay Cove Human Services Inc.
12.2020 - 02.2021
Nurse Manager
Beth Israel Lahey Health Behavioral Services
08.2020 - 12.2020
Staff Nurse, PACU
BIDMC
05.2019 - 08.2020
Staff RN, Medical/Surgical ICU
BIDMC
10.2011 - 04.2019
Staff Nurse - Electrophysiology
BIDMC
08.2007 - 10.2011
Staff RN, Cardiac Medical/Surgical to CVICU
BIDMC
09.2005 - 08.2007
Associate Degree in Nursing - Nursing
Laboure
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