Robin Batson
Summary
I am an industrious Coordinating Manager with forty (40) years of experience with the Health and Hospital Corporation / Bellevue, seventeen (17) years of those years as a Coordinating Manager. Although the records and reports will not show it, until the inception of the Crothall Management team I was a valuable and productive member of the Environmental Services department. I learned and performed duties in each level of all positions I held. During the time before Crothall I was responsible for, but not limited to: interviewing perspective employees, documenting time and leave, arranging and participating in labor relations disciplinary sessions, payroll management, and the ordering of supplies and equipment. I created forms and documents that are still in use today. I have an sufficient knowledge of computer operations, and I am capable of creating required reports.
I meet the corporation criteria for the position and I take every opportunity to increase my knowledge with additional courses.
Overview
39
39
years of professional experience
Work History
Coordinating Manager LV A
Health and Hospitals Corporation / Bellevue
New York, NY
08.2007 - Current
- Coordinated with multiple departments to ensure timely completion of projects.
- Monitored progress of all tasks and assigned resources accordingly.
- Managed staff schedules, workloads, and task deadlines.
- Established communication protocols between teams and departments.
- Maintained records of daily activities, progress reports, and other relevant documents.
- Reviewed performance metrics for each team member on a regular basis.
- Conducted training sessions for new employees regarding coordination process.
- Facilitated discussions between senior management personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Clerical Associate
Health+Hospital/Bellevue
New York, NY
11.1984 - 08.2007
- Sorted and distributed incoming mail to appropriate departments.
- Maintained filing systems, both electronically and in paper form.
- Answered customer inquiries via phone and email.
- Inputted data into spreadsheets for record keeping.
- Ordered office supplies as needed.
- Prepared documents such as memos, letters, reports, charts, graphs and presentations.
- Created labels for outgoing packages using a label maker.
- Performed receptionist duties such as greeting visitors and answering calls.
- Directed clients and guests to correct departments, rooms and staff members.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Answered phone calls and welcomed visitors to office.
- Answered telephones, directed calls and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Copied, sorted and filed records of office activities and business transactions.
- Inventoried and ordered materials, supplies and services.
Education
Master of Science - Labor Studies
CUNY School of Labor And Urban Studies
New York, NY05-2023
Bachelor of Arts - Psychology
City University of New York
New York, NY05-2000
Skills
- Meeting facilitation
- Task Delegation
- Business Analysis
- Cost Control
- Policy administration
- Customer Service
- Staff Management
- Schedule Management
- Employee Development
- Performance Tracking and Evaluation
- Administration and Reporting
- Performance Evaluation
- Professional and Courteous
- Computer Skills
- Effective Communication
- Documentation And Reporting
Timeline
Coordinating Manager LV A
Health and Hospitals Corporation / Bellevue
08.2007 - Current
Clerical Associate
Health+Hospital/Bellevue
11.1984 - 08.2007
Master of Science - Labor Studies
CUNY School of Labor And Urban Studies
Bachelor of Arts - Psychology
City University of New York
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