Robin Beale
Norfolk,VA
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
20
20
years of professional experience
2
2
Personal lines Life Health Annuities
Work History
Sales Agent
Challenger Property Management
01.2020 - 05.2024
- Enhanced guest satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available properties
- Maintained positive guest-host relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Licensed Insurance Agent
Optima Health Insurance
09.2017 - 01.2020
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
- Expanded referral network through proactive relationship building with community partners, such as real estate agents and financial planners.
Licensed Insurance Agent
WNS Global Services
05.2024 - Current
- Guided clients in selecting suitable insurance plans tailored to individual needs.
- Analyzed client information to provide accurate policy recommendations and coverage options.
- Educated clients on insurance products, enhancing understanding of benefits and limitations.
- Managed client accounts, ensuring timely updates and renewals of policies for continuous coverage.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Licensed Insurance Account Manager
Direct Insurance
01.2011 - 09.2017
- Enhanced client satisfaction by addressing and resolving complex insurance inquiries and concerns promptly.
- Strengthened customer loyalty by providing personalized account management services to clients.
- Improved department efficiency by streamlining processes for policy renewals, endorsements, and cancellations.
- Maximized revenue growth with thorough cross-selling and upselling of insurance products to existing clients.
Licensed Insurance Agent
Allstate Insurance Co
08.2005 - 01.2011
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
Education
BBA - Finance
Strayer University
Virginia Beach, VA06.2021
Skills
- Insurance sales expertise
- Insurance product expertise
- Client relationship management
- Goal oriented approach
- Sales strategy development
- Customer service
- Licensed insurance agent
- Auto insurance
Certification
- Licensed Insurance agent - 2005-current
Timeline
Licensed Insurance Agent
WNS Global Services
05.2024 - Current
Sales Agent
Challenger Property Management
01.2020 - 05.2024
Licensed Insurance Agent
Optima Health Insurance
09.2017 - 01.2020
Licensed Insurance Account Manager
Direct Insurance
01.2011 - 09.2017
Licensed Insurance Agent
Allstate Insurance Co
08.2005 - 01.2011
BBA - Finance
Strayer University