Robin Belaski
South Bend,IN
Summary
Heathcare management professional, dedicated to the delivery of quality patient care and staff engagement with proven track record in overseeing operations, ensuring compliance, and optimizing efficiency. Skilled in team collaboration, problem-solving, and adapting to changing needs. Known for reliability and delivering results through effective coordination and strategic planning. Strong background in staff management, budget control, and maintaining high standards of safety, quality metrics and performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Facility Administrator and Clinical Manager
Fresenius Medical Care NA
01.2024 - 04.2025
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Conducted comprehensive audits of facilities to identify areas requiring corrective action or improvement initiatives.
- Developed long-term strategies for continuous improvement in facility performance metrics.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed with a high focus on documentation completeness.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Successfully managed clinic operations during periods of change, rebuilding DPC team and growing patient census by 30%.
- Managed daily operations of 24 chair dialysis clinic with 36 staff members and a patient census of in excess of 125, an average of 275 patient treatments a week.
- Implemented quality improvement initiatives that led to measurable improvements in patient satisfaction scores from monthly outcomes of 55% to 81%.
- Coordinated multidisciplinary, quality, and governing body meetings regularly to ensure quality care delivery to patients, identify areas of opportunity, and ensure operational compliance and efficiency.
Associate Director (Former Label: Campus Director)
Ross Education, LLC
03.2020 - 08.2024
- Supervise and execute student accounts and records, disability support and course wrap around services
- Engage and supervise student life, student success, and faculty members
- Establish, motivate, and supervise student life that is dynamic and diversified while implementing and promoting an inclusive environment
- Oversee and lead student affairs and career development departments, present Advisory Board Meetings and Accreditation visits
- Motivate and lead the way for academic supremacy, flourishing student engagement, and supporting students through challenges so they can experience career success
- Collaborate with all campus departments, regional and corporate offices for consistency and growth
- Facilitate and manage student grievances and requests, recognize concerns proactively, and follow implemented polices
- Led all programs to meet ABHES retention requirements of 70%
- Devised strategies to reduce expenses and revamp procedures to improve operations
- Collaborating with regional and corporate operations ensure compliance with regulatory agencies
- Make high level administrative decisions, decipher and enforce regulations and practices (DOE Title IV, FERPA, etc.)
- Human Resources Management that all key HR related functions
Assistant Campus Director of Education & Training
Ross Education, LLC
12.2019 - 03.2020
- Write/Instruct Continuing Education trainings, programmatic activities and monitoring
- Daily attendance tracking, focus on retention initiatives with virtual, hybrid & on-ground students. Population increase of 20%
- Build, market and strengthen relationships
- Maintain disciplined level of critical thinking that can adapt to change
- Supervise faculty: onboarding, monitor faculty CQI and compliance
- Direct daily academics, faculty support and admissions efforts
- Instruct classes and conduct orientation programs
- Human Resources duties such as recruiting, interviewing, hiring, etc.
Regional Vascular Access Manager and CCHT Lead
DaVita Dialysis Kidney Care
06.2017 - 12.2019
- Track outcomes and analytics for all programmatic treatment plans
- Write/Instruct Continuing Education trainings, develop/update goals and achievements
- Represent facility during board and community meetings, delivering information & announcing new facility programs and initiatives
- Develop/update policies and procedures, maintain compliance with statutory, regulatory, local, state and federal guidelines relating to HIPAA, benefits administration and general liability
- Produce monthly financial reports, income statements, balance sheets and cash flow statements for presentation to division management
- Communicate with staff and patients to identify and resolve healthcare needs
- Direct daily administrative and operational functions for 4 facilities, provide guidance/leadership to over 45 nurses and technicians.
- Human Resources administration that includes interviewing, hiring, etc.
Lead Certified Medical Assistant & Clinical Educator
Elkhart Clinic Urgent Care
06.2011 - 06.2017
- Write/Instruct Continuing Education trainings, program management and data analysis
- Collaborate with healthcare personnel to maintain a patient-focused, engaging and compassionate environment
- Provide clinical procedures, vital signs,administering medications, etc.
- Develop, revise and promote objectives of the practice
- Develop and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
- Hire and train medical assistant staff, providing direct supervision and ongoing staff development
Nurse Technician II Supervisor / Unit Secretary
Kuakini Medical Center
05.2005 - 06.2011
- Monitor, track and convey important patient information to staff. Optimize treatment planning and care delivery on Oncology, ICU, CCU & PCU floors
- Administer medications, record vital signs utilizing excellent clinical skills
- Write/Instruct Continuing Education trainings
- Train proper techniques, care standards, operational procedures and safety protocols
- Supervise, direct & motivate high-quality performance from NA, PCT and NT staff
Education
MBA - Healthcare Management
Southern New Hampshire University
07-2024
Bachelor of Science - Healthcare Management
Harrison College
09.2018
Associate of Applied Science - Medical Assisting
Harrison College
03.2014
Skills
- Operations management in healthcare and education
- Strategic team leadership
- Outcomes-focused program leadership
- Leadership communication skills
- Experienced with diverse application tools
- Remote instruction of higher education courses
- Billing and reimbursement knowledge
- Revenue optimization strategies
- Engaging public speaking abilities
- Diversity and equity efforts
- Effective conflict resolution
Accomplishments
Invitation only 8 month Leadership Development Training-Completed 2018
Affiliations
American Association for Medical Assistants (AAMA)
Certification
- CMA - Certified Medical Assistant
- Certified Online & Virtual Higher Education Instructor
Timeline
Facility Administrator and Clinical Manager
Fresenius Medical Care NA
01.2024 - 04.2025
Associate Director (Former Label: Campus Director)
Ross Education, LLC
03.2020 - 08.2024
Assistant Campus Director of Education & Training
Ross Education, LLC
12.2019 - 03.2020
Regional Vascular Access Manager and CCHT Lead
DaVita Dialysis Kidney Care
06.2017 - 12.2019
Lead Certified Medical Assistant & Clinical Educator
Elkhart Clinic Urgent Care
06.2011 - 06.2017
Nurse Technician II Supervisor / Unit Secretary
Kuakini Medical Center
05.2005 - 06.2011
Bachelor of Science - Healthcare Management
Harrison College
Associate of Applied Science - Medical Assisting
Harrison College
MBA - Healthcare Management
Southern New Hampshire University
Similar Profiles
Christina OrrChristina Orr
Facility Administrator at Fresenius Medical Care NAFacility Administrator at Fresenius Medical Care NA
Breeonah SherriffBreeonah Sherriff
Nurse at Fresenius Medical Care NANurse at Fresenius Medical Care NA
Lisa Gentry-NewtonLisa Gentry-Newton
Certified Clinical Hemodialysis Technician at Fresenius Medical Care NACertified Clinical Hemodialysis Technician at Fresenius Medical Care NA