Robin Blumberg

• Answered multi incoming phone lines.
• Scheduled new patient appointments as well as returning patients.
• Insured patient satisfaction by efficiently managing front desk operations while providing exceptional customer service.
• Handled financial transactions.
• Gathered comprehensive medical histories from patients during the intake process.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Coordinated onsite meetings with various City and County inspectors, testing representatives and owners.
• Established and maintained effective communication among team members to ensure successful project completion.
• Successfully completion of projects by coordinating tasks
• Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
• Managed subcontractor relationships effectively to ensure quality workmanship within deadlines.

• Answered incoming 10 line system and inquiries professionally, directing callers to appropriate departments as needed.
• Managed reservations system effectively, minimizing mix-ups and overbooking.
• Maintained clean and organized front desk areas to uphold polished company image.

Further developed the sole existing position of Material Coordinator, currently known as Assistant Project Manager.

• Redefined procedures to be met and maintained by all field crews and multiple sub contractors. *With approval of management.
• Rehired 2012 to resume this role.
• These procedures remain in place as of 2024.