Robin Booth
Sales and beauty consultant
Birmingham ,AL
Summary
Dynamic beauty consultant with proven sales techniques and exceptional customer service skills, honed at Platinum Beauty Supply. A fast learner, I consistently exceeded sales targets while fostering client relationships. Passionate about continual improvement, I thrive in collaborative environments and leverage product knowledge to enhance customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Queens Beauty
Sales
Fultondale, AL
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Customer Service and Sales
Platinum Beauty Supply
Birmingham, AL
09.2018 - Current
- Led by example, demonstrating exemplary customer service and sales techniques on shop floor.
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
- Trained new hires on store policies, procedures, and best practices in customer service and sales techniques.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Collaborated with fellow assistants to improve overall team performance and share best practices in customer service and sales support.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Built client relationships by acting as liaison between customer service and sales teams.
- Contributed to increased sales by offering exceptional customer service and building rapport with clients.
- Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
- Trained new employees in product knowledge, sales techniques, and customer service skills to ensure consistent levels of excellence across the team.
- Strengthened brand reputation by consistently delivering exceptional customer service during all stages of the sales cycle.
- Boosted sales performance by implementing innovative selling techniques and providing excellent customer service.
- Enhanced store sales through exceptional customer service and expert knowledge of products.
- Exceeded daily personal sales targets while maintaining focus on delivering outstanding customer service experiences.
- Increased sales by consistently providing exceptional customer service and product knowledge.
- Supported sales team efforts by providing technical expertise on agronomic products and services, resulting in increased customer satisfaction.
- Developed a comprehensive product knowledge training program for sales staff, resulting in improved customer service and increased sales.
- Exceeded sales targets through exceptional customer service and persuasive communication skills.
- Greeted and welcomed customers on sales floor to maintain service levels and security.
- Exceeded monthly sales targets consistently by employing persuasive selling techniques and excellent customer service skills.
- Demonstrated adaptability by handling a variety of call types, including inbound sales inquiries, technical support inquiries, and general customer service calls.
Dietary Aide
Magnolia Retirement Home
Gardendale, AL
03.2008 - 05.2010
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Front Desk Receptionist
Comfort Inn & Suites
Fultondale, AL
04.2005 - 07.2007
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
- Assisted in coordination of company events, contributing to successful and well-organized functions.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Enhanced guest experience by maintaining welcoming and organized reception area.
- Greeted visitors warmly, creating positive first impression of organization.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Enhanced security by monitoring visitor access and issuing badges according to company protocols.
- Streamlined check-in processes, reducing wait times for guests.
- Improved communication flow by establishing daily briefing for front desk and administrative staff.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected Type payments, processed transactions and updated relevant records.
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Education
High School Diploma - Basic Studies
West End High School
Birmingham, AL05.2001
Skills
- Customer service
- Sales techniques
- Products knowledge
- Beauty consultant
- Fast learner
- Hands on
- Willing to learn more
Timeline
Customer Service and Sales
Platinum Beauty Supply
09.2018 - Current
Dietary Aide
Magnolia Retirement Home
03.2008 - 05.2010
Front Desk Receptionist
Comfort Inn & Suites
04.2005 - 07.2007
Queens Beauty
Sales
High School Diploma - Basic Studies
West End High School