Robin Bridges
Stockton,MO
Summary
Dynamic professional with a strong background in customer service and patient care, notably at Easy Living Inc. Proven ability to train teams and enhance operational efficiency. Skilled in problem-solving and time management, with CPR certification and a commitment to compassionate care. Recognized for fostering positive client relationships and ensuring compliance with safety standards.
Overview
26
26
years of professional experience
Work History
DSP
Easy Living Inc.
Bolivar, MO
05.2024 - Current
- Oversaw daily operations to ensure compliance with safety regulations and best practices.
- Trained new team members on operational protocols and effective use of equipment.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
Front Desk Receptionist /Insurance Coordinator
Vision Source
El Dorado Springs, MO
01.2024 - 05.2024
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Coordinated appointments and schedules, optimizing time management for staff and clients.
- Maintained accurate records of guest information, enhancing data retrieval efficiency.
- Collected deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Look up or call insurance for coverage of policy.
Cosmetology Student
Twisted Scissors Salon
Stockton, MO
07.2007 - 07.2023
- Developed expertise in hair cutting, styling, and coloring techniques through hands-on practice.
- Practiced sanitation and safety protocols to maintain a clean work environment.
- Managed time efficiently during client appointments, ensuring quality service within set schedules.
- Used social media platforms to promote salon and services.
- Answered phone calls to schedule client appointments.
Babysitter and Stay at Home Mom
Self-employeed
Stockton, MO
01.2004 - 07.2007
- Supervised children's activities, ensuring safety and engagement in age-appropriate tasks.
- Communicated effectively with parents regarding children's progress and daily activities.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Customer Service Supervisor
Big Lots
Pittsburg, KS
02.2002 - 01.2004
- Supervised daily operations, ensuring adherence to company policies and customer satisfaction standards.
- Trained and mentored team members to enhance service delivery and operational efficiency.
- Managed escalated calls with diplomacy, successfully deescalating situations while ensuring satisfactory resolutions for both parties involved.
- Run front of store, cashier, returns, and phone calls.
Shift Supervisor
Pamida
Stockton, MO
07.1999 - 02.2002
- Assisted in training new staff on operational procedures and safety protocols.
- Monitored team performance to ensure adherence to quality standards.
- Supported inventory management through accurate stock tracking and reporting.
- Engaged with customers to resolve inquiries and enhance service experience.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma -
Stockton R-1 School
Stockton, MOSkills
- Teamwork
- Fast learner
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- CPR certification
- Adaptability and flexibility
- Physical strength
- Cooking meals
- Personal hygiene assistance
- Household cleaning
- Emotional support
- Feeding assistance
- Self motivation
- Patient advocacy
- Customer service
- Cash handling
- Cash register operation
- Refund handling
- Data entry proficiency
- Phone etiquette
Timeline
DSP
Easy Living Inc.
05.2024 - Current
Front Desk Receptionist /Insurance Coordinator
Vision Source
01.2024 - 05.2024
Cosmetology Student
Twisted Scissors Salon
07.2007 - 07.2023
Babysitter and Stay at Home Mom
Self-employeed
01.2004 - 07.2007
Customer Service Supervisor
Big Lots
02.2002 - 01.2004
Shift Supervisor
Pamida
07.1999 - 02.2002
High School Diploma -
Stockton R-1 School