Robin Bridges
Stockton,MO
Summary
Dynamic professional with a strong background in customer service and patient care, notably at Easy Living Inc. Proven ability to train teams and enhance operational efficiency. Skilled in problem-solving and time management, with CPR certification and a commitment to compassionate care. Recognized for fostering positive client relationships and ensuring compliance with safety standards.
Overview
26
26
years of professional experience
Work History
DSP
Easy Living Inc.
05.2024 - Current
- Oversaw daily operations to ensure compliance with safety regulations and best practices.
- Trained new team members on operational protocols and effective use of equipment.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
Front Desk Receptionist /Insurance Coordinator
Vision Source
01.2024 - 05.2024
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Coordinated appointments and schedules, optimizing time management for staff and clients.
- Maintained accurate records of guest information, enhancing data retrieval efficiency.
- Collected deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Look up or call insurance for coverage of policy.
Cosmetology Student
Twisted Scissors Salon
07.2007 - 07.2023
- Developed expertise in hair cutting, styling, and coloring techniques through hands-on practice.
- Practiced sanitation and safety protocols to maintain a clean work environment.
- Managed time efficiently during client appointments, ensuring quality service within set schedules.
- Used social media platforms to promote salon and services.
- Answered phone calls to schedule client appointments.
Babysitter and Stay at Home Mom
Self-employeed
01.2004 - 07.2007
- Supervised children's activities, ensuring safety and engagement in age-appropriate tasks.
- Communicated effectively with parents regarding children's progress and daily activities.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Customer Service Supervisor
Big Lots
02.2002 - 01.2004
- Supervised daily operations, ensuring adherence to company policies and customer satisfaction standards.
- Trained and mentored team members to enhance service delivery and operational efficiency.
- Managed escalated calls with diplomacy, successfully deescalating situations while ensuring satisfactory resolutions for both parties involved.
- Run front of store, cashier, returns, and phone calls.
Shift Supervisor
Pamida
07.1999 - 02.2002
- Assisted in training new staff on operational procedures and safety protocols.
- Monitored team performance to ensure adherence to quality standards.
- Supported inventory management through accurate stock tracking and reporting.
- Engaged with customers to resolve inquiries and enhance service experience.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma -
Stockton R-1 School
Stockton, MOSkills
- Teamwork
- Fast learner
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- CPR certification
- Adaptability and flexibility
- Physical strength
- Cooking meals
- Personal hygiene assistance
- Household cleaning
- Emotional support
- Feeding assistance
- Self motivation
- Patient advocacy
- Customer service
- Cash handling
- Cash register operation
- Refund handling
- Data entry proficiency
- Phone etiquette
Timeline
DSP
Easy Living Inc.
05.2024 - Current
Front Desk Receptionist /Insurance Coordinator
Vision Source
01.2024 - 05.2024
Cosmetology Student
Twisted Scissors Salon
07.2007 - 07.2023
Babysitter and Stay at Home Mom
Self-employeed
01.2004 - 07.2007
Customer Service Supervisor
Big Lots
02.2002 - 01.2004
Shift Supervisor
Pamida
07.1999 - 02.2002
High School Diploma -
Stockton R-1 School
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