Summary
Overview
Work History
Education
Skills
Timeline
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Robin Brock

Sinton

Summary

Punctual and honest team member who satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable team member offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Overview

6
6
years of professional experience

Work History

Cashier

Academy Sports Outdoors
09.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.

Cashier/sales

McCoy's Building Supply
11.2017 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Set up new sales displays each week with fresh merchandise.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.

Education

No Degree - Administrative Office Assistant

Mansfiield School of Business
Virginia Beach, Va

High School Diploma -

Faith Baptist Academy
Bourbonnais, IL
06.1988

Skills

  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Organizational abilities
  • Basic Math Competence
  • Payment Processing
  • Product restocking
  • Issue Resolution
  • Merchandise Restocking
  • POS system operations
  • Guest inquirie
  • Honest and Dependable
  • Active Listening
  • Basic Mathematics
  • Creative Thinking
  • Adaptable and Flexible
  • Team Collaboration
  • Problem-Solving
  • Loyalty Program Promotion
  • Promotions and Discounts Understanding

Timeline

Cashier

Academy Sports Outdoors
09.2022 - Current

Cashier/sales

McCoy's Building Supply
11.2017 - 06.2021

No Degree - Administrative Office Assistant

Mansfiield School of Business

High School Diploma -

Faith Baptist Academy

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Robin Brock