Robin Bush
Bogart,GA
Summary
Dynamic Sr. Sales Associate with expertise in customer relationship management and sales strategy development. Proven ability to resolve conflicts and mentor team members, driving enhanced customer satisfaction and business growth.
Overview
8
8
years of professional experience
Work History
Sr. Sales Associate
ALM Hyundai of Athens
Athens , Ga
01.2024 - 04.2026
- Engaged customers with a positive, sales-minded attitude, fostering strong relationships and promoting product pride.
- Managed customer inquiries through phone, email, and in-person interactions, ensuring timely and accurate responses.
- Resolved customer complaints professionally, enhancing customer satisfaction and loyalty.
- Facilitated financing discussions with clients, explaining terms and conditions clearly.
- Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
Sales Associate
Hayward Allen Cadillac Buick GMC
Athens, GA
06.2021 - 01.2024
- Collaborated with team to enhance customer satisfaction through exceptional service.
- Conducted follow-up calls to ensure customer satisfaction post-purchase.
- Resolved customer complaints by actively listening to concerns and providing solutions. in a professional manner.
- Executed cashier duties by accurately processing transactions and managing cash flow. such as accepting payments, issuing receipts and counting money back change.
- Coordinated vehicle deliveries and managed customer appointments effectively.
Crew Scheduler
Expressed Jet Airlines
Atlanta, GA
03.2018 - 04.2022
- Developed strategies for optimizing crew scheduling processes and procedures based on business needs.
- Utilized scheduling software to track crew availability and compliance.
- Collaborated with operations team to resolve scheduling conflicts quickly.
- Analyzed crew hours to maintain legal compliance with regulations.
- Compiled statistical data pertaining to staffing levels versus workloads in order to make informed decisions.
Education
Associate of Arts - Communications
East Georgia College
Swainsboro, GA12-2008
Skills
- Sales strategy
- Client relationship management
- Financing discussions
- Account development
- Problem resolution
- Conflict resolution
- Clear communication
- Attention to detail
- Teamwork
Accomplishments
- Salesman of the Year 2025
- Employee of the quarter , 3rd quarter of 2019
Timeline
Sr. Sales Associate
ALM Hyundai of Athens
01.2024 - 04.2026
Sales Associate
Hayward Allen Cadillac Buick GMC
06.2021 - 01.2024
Crew Scheduler
Expressed Jet Airlines
03.2018 - 04.2022
Associate of Arts - Communications
East Georgia College