Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Calhoun

Weatherford,OK

Summary

Proven Office Manager with a track record of enhancing customer satisfaction and streamlining operations at Hughes Construction. Expert in office administration and customer relations, achieving significant improvements in client retention and operational efficiency. Skilled in bookkeeping and organizational strategies, demonstrating a keen ability to manage finances and inventory with precision.

Qualified [Desired Position] with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

13
13
years of professional experience

Work History

Office Manager

Hughes Construction
05.2022 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Open up - Front End Cashier

Lowe's
11.2019 - 05.2022
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Approached every question or concern with calm and level-headed approach.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Construction Management Assistant

Hobby Lobby Corporate Office
07.2011 - 05.2017
  • Supported cost control efforts with effective budget tracking, monitoring expenditures, and identifying potential savings.
  • Strengthened client relationships through proactive communication about project status updates, milestones achieved, or changes needed.
  • Enhanced team productivity by coordinating schedules, resources, and equipment for multiple projects.
  • Assisted in the successful completion of projects by providing administrative support to the construction management team.
  • Ensured quality control through diligent inspection of work performed on-site and promptly addressing any issues.
  • Increased accuracy in project estimation by assisting with detailed take-offs, material lists, and labor requirements calculations.
  • Contributed to sustainable construction practices through research into new materials or methods that reduce environmental impact or promote energy efficiency.
  • Managed initial design, permitting, bids and budgets of construction projects.

Education

GED -

Mangum High School
Mangum, OK

No Degree - Took Different Courses, None Graduated

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Billing
  • Payroll processing
  • Bookkeeping
  • Payroll and budgeting
  • Credit and collections

Timeline

Office Manager

Hughes Construction
05.2022 - Current

Open up - Front End Cashier

Lowe's
11.2019 - 05.2022

Construction Management Assistant

Hobby Lobby Corporate Office
07.2011 - 05.2017

GED -

Mangum High School

No Degree - Took Different Courses, None Graduated

Oklahoma City Community College

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Robin Calhoun