Robin Calhoun
Weatherford,OK
Summary
Dynamic professional with a proven track record at Hughes Construction Services Co., adept in office management and customer service. Excelled in streamlining construction processes, enhancing project efficiency by implementing time-saving techniques, and fostering brand loyalty through genuine customer interactions. Skilled in organizational tasks and office administration, consistently maintaining balanced budgets and ensuring project completion within set timelines.
Overview
13
13
years of professional experience
Work History
Office Manager
Hughes Construction Services Co.
05.2021 - Current
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Front End Cashier
Lowe's
11.2019 - 05.2021
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Helped customers complete purchases, locate items, and join reward programs.
Construction Analyst
Hobby Lobby Corporate Office
07.2011 - 05.2017
- Documented and reported project activities to senior engineer.
- Inspected project sites to monitor progress and adherence to design specifications, safety protocols and state sanitation standards.
- Maintained safe working environment by identifying and correcting potential safety concerns and hazards.
- Looked over proposed plans and project sites to coordinate layouts and site maps.
- Oversaw and monitored daily functions, timeliness, quality of workmanship and completion of work.
- Obtained quotes for project materials and communicated with suppliers to determine best pricing.
- Operated equipment according to specifications and in alignment with designated safety standards.
- Estimated costs of proposed projects and materials and operated within budget guidelines.
- Enhanced project efficiency by streamlining construction processes and implementing time-saving techniques.
- Developed new business target lists, strategies and tactics for new account acquisition.
- Oversaw subcontractor performance, ensuring adherence to quality standards and timely completion of tasks.
Education
GED - OKCCC OKLAHOMA CITY, OK
Mangum High School
Mangum, OKSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
Timeline
Office Manager
Hughes Construction Services Co.
05.2021 - Current
Front End Cashier
Lowe's
11.2019 - 05.2021
Construction Analyst
Hobby Lobby Corporate Office
07.2011 - 05.2017
GED - OKCCC OKLAHOMA CITY, OK
Mangum High School
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