Robin Carmody

Veterinary Professional utilizing 36 years as a Veterinary Technician, educator, marketing representative, educator providing Optimal Clinical Client Care. Desire to impact a thriving Life Science or Veterinary product company contributing my customer relations skills, marketing acumen, leadership and communication skills. Confident and resilient in daily business interactions surpassing expectations and building exemplary client relations.

• Administrative Management and Marketing, 1985-2023, Focus on performance goals for improving market share and decreasing expenses. Integral attention on the internal client, the employee and their job satisfaction. Created a working environment that produced increased revenues, decreased expenses, and maintained long term staff retention., Exhibited professional sales communication and negotiation with daily customer interactions, Delivered value linking the company to its customers using direct contact and targeted services, Proficiently managed clinic operations producing a 48% profitability, Developed and maintained the inventory system in a company with over $3 million dollar gross income, Recouped over $8000(PETCO) in a yearly period in credits or product replacement for returned goods, Staff retention maximized and created Supervisor Technician position and implemented into existence, Established standardized medical protocols, training and evaluations for employees and volunteers, helping motivate employees, improve job satisfaction, and provide quality nursing care to our patients
• Territory Sales Manager, 2001-2005, Continually building client rapport with face-to-face interaction, regularly scheduled appointments, ensuring Clients' purchase loyalty and relationship. Perform educational programs educating and creating interest and affinity for my company and its offerings., Expanded existing account sales, meeting and exceeding targeted budgeted sales over 100% for three years, Influenced and cultivated market share by mapping key accounts, fostering and strengthening relationships, incorporating consultative selling and exceeding customer expectations, Developed and performed sales contact rotation allowing continued exposure and opportunities. Using added-value services increased company/customer rapport, Planned professional training for veterinary participants by organizing several dental wet labs
• Educator, 1989-91, 1994, 2009-12, Generate and execute academic and technical curriculum for an accredited program for Veterinary Technicians. The focus of which included providing instruction and evaluation of students knowledge of veterinary subject material, obtaining a passing rate of greater than 75% on state and national licensing tests., Develop, streamline, and deliver curriculum in academic and clinical classrooms, Assess progress, make corrections, deliver grading assessment, Job placement for graduates with exhibited success of 60% or greater