Robin Carter
Summary
Flexible, dependable with significant experience planning and maintaining work schedules, managing employee relations, and collaborating with supervisors and employees to ensure effective customer service.
Overview
28
28
years of professional experience
Work History
Supervisor
Costco Wholesale Corp
Cherry Hill, NJ
09.2020 - Current
- Floor and Bakery Supervisor
- Responsible for scheduling employees and performing employee evaluations
- Handled customer complaints and resolved issues
- Maintained clean and well-organized production areas to avoid violations.
- Mentored newly hired employees on operating equipment and safety.
Supervisor, Personnel Coordinator, Asst. Manager
Walmart
Marlton, NJ & Somerdale, NJ & Cherry Hill, NJ
09.1995 - 09.2018
Personnel Coordinator
- Handled employee complaints and resolved issues.
- Maintaining and overseeing employee scheduling
- Monitoring Leave of Absence and attendance
- Being a spokesperson for associates and their daily needs
- Great communication with everyone
Supervisor/Asst. Manager
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Directing and communicating with employees in order to complete tasks efficiently
- Planning projects and making sure they are executed in a timely manner
- Responsible for securely opening and closing the building.
Education
High School Diploma -
Lenape High School
Medford, NJ06.1992
Skills
- Inventory Control
- Scheduling
- Food Service
- Staff Management
- Training and Mentoring
- Customer Service
- Great Communication
- Leadership
- Time Management
Timeline
Supervisor
Costco Wholesale Corp
09.2020 - Current
Supervisor, Personnel Coordinator, Asst. Manager
Walmart
09.1995 - 09.2018
High School Diploma -
Lenape High School