ROBIN CHERRY
Tinley Park,IL
Summary
Highly skilled Administrative Assistant and punctual self-starter with 10+ years of secretarial experience supporting federal teams in legal, financial, and operational settings. Expert in managing executive calendars, coordinating meetings and travel, preparing reports, and maintaining confidential records. Adept at streamlining workflows, improving compliance, and supporting cross-agency initiatives. Seeking to contribute administrative excellence. Passionate about public service and committed to advancing equity and efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Staff Assistant - Administrative Assistant
DEPARTMENT OF TREASURY
08.2014 - 05.2025
- Successfully served senior leadership within the U.S. Department of the Treasury by managing complex calendars, screened calls, intercepted calls and unannounced visitors, preparing briefing materials for decision and accurately taking dictation and keyboarding over 55 wpm.
- Created a case-tracking matrix for Compliance and Program Integrity staff that improved visibility on deadlines and key issues, reducing missed follow-ups 100%.
- My experience as an administrative secretary to the executive leadership (program manager) encompassed maintaining the utmost of integrity and confidentiality between the non-bargaining (executive staff) and frontline workers.
- Attended functional unit meetings with or in the stead of program manager to share updates, coordinate work and take denote attendance, provide policy insight as Staff Assistant.
- Prepared, organized, maintained confidential files, distributed monthly reports and briefing packets for senior management and committee meetings.
- Developed a shared scheduling and travel planning tracker.
- Make travel arrangements for Program Manager, and frontline executives as directed allowing seamless coordination across multiple directors and departments.
- Organized case summaries, correspondence logs, and legal intake documentation into a centralized digital archive for team access and reference.
- Successfully passed annual audits and background checks.
TCS Appeals Administrative Support
DEPARTMENT OF TREASURY
12.2010 - 08.2014
- Developed comprehensive exhibits, summaries, and timelines for Tax Court cases involving multi-year, multi-party litigation.
- Designed and maintained standardized Excel templates for Appeals Officers to simplify interest and penalty computations and improve consistency.
- Created documentation folders indexed by issue type, taxpayer structure, and jurisdiction to allow quicker case analysis and reference.
- Resolved accounting discrepancies through conferences with attorneys, taxpayers, and representatives by conducting fact-finding, reviewing documents, and assembling evidence.
- Managed a caseload of 80+ open audits while ensuring each file included complete workpapers, digital evidence, and interview notes.
- Developed a case review checklist to ensure completeness of documentation and accuracy before submission to supervisors.
- Organized and led fraud case documentation review sessions for cross-functional teams, ensuring structured evidence presentation.
- Adjusted claims, amended returns and analyzed reports for compliance reviews across multiple corporate entities, including fraud investigations.
- Coordinated in-depth audit engagements, including balance sheet reviews and tax compliance checks, to support risk management objectives.
- Monitored financial transactions and tax returns to identify and escalate suspicious or fraudulent activity.
- Collaborated with stakeholders to ensure timely resolution of compliance issues and facilitated effective implementation of corrective actions.
- Keyed and reviewed 2,000+ complex memos, reports, and correspondence annually, frequently involving medical, technical, and legal terminology for audits, appeals, and fraud investigations.
- Prepared, maintained, and updated over 10,000 specialized taxpayer case files, ensuring strict accuracy, confidentiality, and compliance across multiple administrative systems.
- Received and triaged 100-150 telephone calls per day, independently determining the nature of inquiries, resolving routine issues, and directing callers to appropriate staff.
- Organized and maintained appeal files, records, and reports, supporting documentation for 500+ hearings annually and ensuring timely access to all pertinent legal records.
- Provided consistent clerical office support by distributing 1,000+ pieces of mail, memos, and manual releases monthly, maintaining detailed tracking protocols.
- Trained 30+ new staff on office documentation standards, call handling, and confidentiality procedures.
- Volunteered at English Skills Learning Center.
Legal Secretary – Administrative Support
Law Office of Jeffrey M. Leving Ltd. – Fathers’ Rights Attorneys
01.2001 - 03.2002
- Provided confidential administrative support to attorneys specializing in family law and fathers’ rights.
- Drafted legal correspondence, organized case files, and maintained client intake records with precision.
- Scheduled consultations, court appearances, and mediation sessions across Cook County and surrounding areas.
- Managed high-volume phone lines, screened calls, and coordinated follow-ups with clients, courts, and attorneys.
- Supported preparation of custody petitions, parenting agreements, and legal exhibits for hearings and trials.
- Developed early proficiency in legal terminology, document formatting, and client confidentiality protocols.
- Contributed to a mission-driven legal team focused on equity and family advocacy prior to full-time court appearances.
- Www.dadsrights.com
Education
Bachelor of Business Administration - undefined
Roosevelt University
Chicago, ILMaster of Accountancy - Master of Finance
Keller Graduate School of Management
Chicago, ILSkills
- Organizational Systems Creation
- Fast Keyboarding over 45 wpm
- Medical Coding Certification March 2026
- Documentation Management
- Administrative Coordination
- Project and Case Oversight
- Microsoft Office Proficiency
- Initiative & Precision
- Executive Calendar Management
- Meeting Coordination
- Case Tracking and Management
- Attention to Detail
- Travel Planning and Coordination
- Report Preparation and Distribution
- Confidential Records Management
- Microsoft Excel Advanced
- Time Management
- Workflow Streamlining
- Compliance Monitoring
- Digital Archiving
- Excel Template Design
- Audit Coordination
- Stakeholder Communication
- Cross-Agency Collaboration
- Tax Court Case Preparation
- Fraud Investigation Support
- Financial Transaction Monitoring
- Data Analysis
Certification
Licensed Substitute Teacher
Timeline
Staff Assistant - Administrative Assistant
DEPARTMENT OF TREASURY
08.2014 - 05.2025
TCS Appeals Administrative Support
DEPARTMENT OF TREASURY
12.2010 - 08.2014
Legal Secretary – Administrative Support
Law Office of Jeffrey M. Leving Ltd. – Fathers’ Rights Attorneys
01.2001 - 03.2002
Bachelor of Business Administration - undefined
Roosevelt University
Master of Accountancy - Master of Finance
Keller Graduate School of Management