Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robin Clark

Jacksonville ,FL

Summary

Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

CSSR

Fi-Foil
Auburndale, FL
07.2023 - 10.2024
  • Sales Team Support: High Volume Order/Invoice Processing - Construction Materials. Deep working knowledge of QuickBooks, Method. Freight Quoting, Freight Scheduling for Manufacturing, and Distribution. Phone

CSRII - Kitchen and Bath Designer

Ferguson Enterprises, Inc.
Sarasota, FL
04.2022 - 06.2023
  • Kitchen and Bath Sales, E-Commerce, build.com, Salesforce, Microsoft, Showroom - Lighting sales: Design, Quotations, and Ordering. Developed strong customer service skills while assisting clients with design selections and product specifications for their kitchen and bath remodels. Demonstrated expertise in selecting finishes, fixtures, cabinetry styles, and materials that best suited the client's needs and budget. Advised customers on space planning, layouts, and color coordination for interior design projects. Ordered and obtained necessary materials for projects, adhering to project and budget specifications. Estimated material requirements and costs, and presented design to client for approval. Prepared cost estimates for material purchases related to each project.

Contemporary Lighting Sales

LUYL
Sarasota, FL
08.2019 - 03.2022
  • Lighting Sales, Quotation, QuickBooks, Design, technical lighting layout. Outstanding Customer Service. In-home/business consultation. Lighting Controls. Home automation. Analyzed customer requirements, identified potential problems, and designed suitable lighting solutions accordingly. Maintained accurate records of all sales transactions using point-of-sale software systems. Conducted periodic quality checks on light fixtures before displaying them in showrooms. Assisted in training junior staff members on proper procedures for handling lighting equipment safely and efficiently. Updated pricing information regularly, based on changing market conditions. Provided technical advice on product selection and installation methods. Collaborated closely with other departments within the organization in order to meet customer expectations in a timely manner. Ensured that all orders were processed accurately, according to specified timelines. Cleaned and organized sales floor in accordance with company merchandising standards. Used POS system to process sales and refund transactions. Performed sales floor work, such as greeting and assisting customers, stocking shelves, and taking inventory. Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires. ■Arranged and display merchandise to promote sales. ■ Greeted customers and ascertained what each customer wanted and needed. ■Rented merchandise to customers

Business Development and Marketing Associate

T&L GROUP INC./ ELEVATED MINI GARDENS
Cleveland, TN
06.2018 - 06.2019
  • Online Ad-Driven Marketing, Business Strategy Start-Up, Sales, Trade Show, Presentation, Horticulture, Demonstration, B2B, and B2C sales. Successfully launched product into diverse markets. Research, public speaking. Scheduling. Business Commerce. Developed key performance indicators to measure success of marketing efforts. Conducted market research and competitor analysis to inform promotional strategies. Designed comprehensive business plans to drive organizational growth. Established strategic partnerships with vendors to optimize business development initiatives. Implemented tactics such as email campaigns, SEO optimization, and website redesigns to boost online visibility. Negotiated contracts with external agencies for advertising campaigns. Generated sales leads through effective networking techniques. Coordinated events such as trade shows, conferences, webinars, and seminars to promote brand awareness. Executed digital marketing strategies to drive brand awareness. Created innovative digital content for social media platforms. Implemented social media strategies to integrate with overall marketing tactics. Negotiated contracts with vendors or distributors to manage product distribution. Consulted with product development personnel on product specifications, such as design, color, and packaging. Compiled lists describing product and service offerings.

Legal Administrative Assistant

Kennedy, Kuntz and Klingler Lawfirm
CHATTANOOGA, TN
06.2016 - 06.2018
  • Legal debt analysis and collections administration. Greeted visitors warmly while maintaining security protocols at the front desk. Ensured compliance with federal regulations regarding electronic communication of confidential data. Scanned documents into case management system for easy access by legal team members. Provided administrative support to attorneys, including filing, scheduling meetings, preparing reports, and managing calendars. Managed incoming calls and emails with professionalism, efficiency, and discretion. Processed payments from clients in an accurate and timely fashion. Processed client invoices and maintained records of payments. Assisted attorneys in collecting information, such as employment, medical, and other records.

Administrative Assistant

Bradley Healthcare & Rehabilitation Center
Cleveland, TN
02.2015 - 06.2017
  • Bookkeeper of active Resident trust accounts, Month End Balance, bank deposits, and medical bill payments for Residents. Preparing monthly board meetings. Administration. Maintained files and filing, keeping sensitive information confidential. Processed incoming mail and distributed it to relevant departments or individuals. Assisted the executive management team in making informed decisions by providing timely and accurate administrative support. Built and maintained relationships with vendors, and other external contacts. Organized monthly expense reports according to company policies and procedures. Generated regular reports on project progress utilizing spreadsheet software applications like MS Excel and Access. Greeted and screened visitors to direct them to the correct employee or office. Operated office equipment, such as fax machines, copiers, and phone systems, and arranged for repairs when equipment malfunctions. Created, maintained, and entered information into databases. Made copies of correspondence and other printed material.

KITCHEN AND BATH DESIGNER

R Wholesale Supply Group Inc
Cleveland, TN
06.2007 - 11.2015
  • Inside/Outside, B2B Sales: Kitchen and Bath Consultation, Design, Quotation, Order, and Contract. Development. Maintaining customer relations through integrity, accurate order, product promotions, timely delivery of electrical and plumbing materials for residential or commercial. Plumbing and Electrical Proposals. Ongoing training and development as the industry changes rapidly. Business to Business sales. Collaborated with contractors on project timelines, budgets, and details of installations to ensure a seamless process from start to finish. Communicated effectively with vendors regarding orders and delivery times for materials used in projects. Ensured compliance with local building codes and regulations during the design process. Educated clients on the proper use and maintenance of products installed in their homes. Worked closely with suppliers and manufacturers to determine availability and pricing of requested items. Analyzed space constraints within kitchens and bathrooms for optimal layout solutions. Exhibited strong organizational skills by managing multiple projects simultaneously. Researched new products available in the market that could be incorporated into designs. Reviewed floor plans to determine quantities and layouts of materials. Ordered and obtained necessary materials for projects, adhering to project and budget specifications. Estimated material requirements and costs, and presented design to client for approval. Researched current trends in interior design materials, such as fabrics, wall coverings, and flooring options. Reviewed product specifications from vendors in order to select appropriate products for each project.

Education

Some College (No Degree) - Marketing

Cleveland State Community College
Cleveland, TN

Skills

  • Verbal Communication
  • Conflict Resolution
  • Public Speaking
  • Leadership
  • Team building
  • Self-Directed
  • Microsoft Office
  • Scheduling Order Processing / Invoicing (5 years)
  • Microsoft Outlook Calendar (10 years)
  • Marketing (2 years)
  • Data Entry
  • Administration (3 years)
  • Receptionist
  • Office Management (3 years)
  • Time Management
  • Organizational Skills
  • Word
  • Training (5 years)
  • Quickbooks (5 years)
  • B2B Sales (3 years)
  • Business Development (3 years)
  • Legal Medical Debt Collection
  • Lighting/ Plumbing/ Interior Design (10 years)
  • Account Management
  • Branding
  • Interpersonal Communication Expertise
  • CRM Software
  • Salesforce
  • Cold Calling (4 years)
  • Construction Estimating (10 years)
  • Negotiation
  • Project Management (10 years)
  • Digital Marketing
  • Social Media Management
  • Inside Sales/Outside Sales (10 years)
  • Email Marketing
  • Search Engine Optimization (SEO) (3 years)
  • Construction (10 years)
  • Upselling
  • Calendar management
  • Customer service Multi-line phone systems Front desk
  • E-Commerce (2 years)
  • Horticulture (1 year)
  • Market Research
  • Technical LED Lighting and Home Automation Control Systems (10 years)
  • LED Lighting Modules- Intensified Design
  • Landscape Lighting and Design
  • Relationship management
  • Project coordination
  • Appliance Sales

Certification

  • FL Driver's License
  • Advanced Open Water Scuba Certified
  • First Aid/ CPR/ AED Certification

Timeline

CSSR

Fi-Foil
07.2023 - 10.2024

CSRII - Kitchen and Bath Designer

Ferguson Enterprises, Inc.
04.2022 - 06.2023

Contemporary Lighting Sales

LUYL
08.2019 - 03.2022

Business Development and Marketing Associate

T&L GROUP INC./ ELEVATED MINI GARDENS
06.2018 - 06.2019

Legal Administrative Assistant

Kennedy, Kuntz and Klingler Lawfirm
06.2016 - 06.2018

Administrative Assistant

Bradley Healthcare & Rehabilitation Center
02.2015 - 06.2017

KITCHEN AND BATH DESIGNER

R Wholesale Supply Group Inc
06.2007 - 11.2015

Some College (No Degree) - Marketing

Cleveland State Community College

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Robin Clark