Robin Cloud - Rhodes
Mineola,TX
Summary
Dynamic professional with extensive experience at ABC Auto Parts, excelling in merchandise stocking and in-store support. Proven ability to enhance product visibility and drive sales through effective time management and customer engagement. Recognized for maintaining high standards of cleanliness and safety while fostering strong client relationships.
Proactive General Merchandiser delivers optimal customer experiences and optimizes product availability. Demonstrates inventory control proficiency with skilled execution of merchandising strategies. Trusted representative of organizational standards prioritizes customer convenience opportunities.
Overview
22
22
years of professional experience
Work History
General Merchandiser/ Delivery Driver
ABC Auto Parts
06.2013 - Current
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Assisted in product placement and display design to attract customer attention.
- Conducted regular audits of merchandise to verify accuracy and compliance with company standards.
- Trained new team members on operational procedures and best practices in merchandising.
- Maintained a clean, organized workspace that complied with safety regulations and company policies.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Communicated effectively with colleagues at all levels of the organization,
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Greeted customers and directed to requested products.
- Stocked shelves to match planogram images and instructions.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Picked and packed order items.
Bus Driver
Whitehouse ISD
08.2003 - 05.2015
- Ensured student safety during transport by adhering to all traffic laws and safety protocols.
- Conducted pre-trip inspections on vehicles to maintain operational safety and compliance.
- Communicated effectively with students, parents, and school staff regarding schedules and transportation updates.
- Managed route planning to optimize efficiency and reduce travel time for daily pickups and drop-offs.
- Assisted in training new drivers on safety procedures and company policies to uphold service standards.
- Reported maintenance issues promptly to ensure timely repairs and minimize vehicle downtime.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Manicurist and Pedicurist
Artistic Nails - Owner
09.2010 - 06.2013
- Provided personalized manicure and pedicure services to enhance client satisfaction.
- Maintained cleanliness and organization of tools and workstations for optimal safety.
- Assisted clients in selecting nail designs and treatments tailored to individual preferences.
- Demonstrated proficiency in using nail care products and equipment effectively.
- Developed strong client relationships, fostering repeat business through exceptional service.
- Implemented efficient scheduling processes to maximize appointment bookings and reduce wait times.
- Educated clients on nail care best practices, resulting in healthier nails and fewer complaints.
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Provided excellent customer service, addressing concerns promptly and professionally to maintain client trust.
- Offered exceptional efficiency by completing manicures and pedicures within scheduled time frames without sacrificing quality or personalized attention.
Education
High School Diploma - General Studies
Whitehouse High School
Whitehouse, TX06.1987
Skills
- In-store support
- Merchandise stocking
- Time management
- Cleaning procedures
- Cash register operations
Accomplishments
I have been chosen by management as the “Employee of the Year” for 6 years consecutively . I have been selected by my fellow employees as “Driver of the Year “ for 6 plus years in a row .
Timeline
General Merchandiser/ Delivery Driver
ABC Auto Parts
06.2013 - Current
Manicurist and Pedicurist
Artistic Nails - Owner
09.2010 - 06.2013
Bus Driver
Whitehouse ISD
08.2003 - 05.2015
High School Diploma - General Studies
Whitehouse High School