Robin Cole
Pontiac,MI
Summary
Motivated house manager known for successfully overseeing events and alleviating issues associated with complex service delivery. Promoting skills. Known for resourcefulness and solutions-oriented problem-solving.
Overview
38
38
years of professional experience
1985
1985
years of post-secondary education
Work History
Medical House Manager
Brittany Care Homes
Nashville, TN
08.2010 - 07.2013
- Managed daily operations of care home, ensuring compliance with health regulations.
- Coordinated staff schedules to maintain adequate coverage and support resident needs.
- Supervised care staff, providing training and guidance on best practices in caregiving.
Certified Unit Cerk
St Thomas Hospital
Nashville, TN
09.2000 - 06.2005
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Pharmacy Cashied
Kroger Pharmacy
Nashville, Tzn
04.1998 - 06.1999
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with product inquiries and recommendations effectively.
Assistant Manager
Sally's Beauty Supply
Hermitage, TN
08.1993 - 05.1994
- Assisted customers in selecting beauty products and providing personalized recommendations.
- Managed store inventory by tracking stock levels and placing orders as needed.
- Trained new staff on store policies, customer service techniques, and product knowledge.
Pharmaceutical Advocate
TennCare
Nashville, TN
04.1990 - 08.1992
- Advocated for clients in navigating healthcare services and benefits.
- Collaborated with healthcare providers to ensure service accessibility for individuals.
- Resolved client inquiries regarding Medicaid eligibility and enrollment processes.
Pharmacy Technician
Geriatric Pharmacy
Bloomfield Hills, Michigan
08.1977 - 05.1980
- Processed medication orders for elderly patients with precision and care.
- Assisted pharmacists in managing prescriptions and ensuring regulatory compliance.
- Prepared and labeled medications while adhering to safety standards.
Co-op Nurses Aide
Pontiac General Hospital
Pontiac, Michigan
08.1975 - 08.1976
- Assisted nurses with patient care tasks and daily living activities.
- Monitored patients' vital signs and reported changes to medical staff.
- Maintained cleanliness and safety of patient rooms and common areas.
Education
YES - Aesthetician
Miller-Motte Technical College
Madison , TN 09.2009 - 05.2010
Associate of Science - Medical Receptionist/Medical Coder/ Information Te
Nashville State Community College
Nashville, TN 04.2000 - 05.2005
Associate of Applied Science - Medical Receptionist/Medical Coder/ Information Te
Nashville State Community College
Nashville, TN 05.1990 - 05.1992
Associate of Science - Medical Transcription
Branell College
Goodlettesville, TN 03.1990 - 05.1992
Pontiac Central High School
PONTIAC, MISkills
- Care home management
- Staff scheduling
- Regulatory compliance
- Quality assurance
Timeline
Medical House Manager
Brittany Care Homes
08.2010 - 07.2013
YES - Aesthetician
Miller-Motte Technical College
09.2009 - 05.2010
Certified Unit Cerk
St Thomas Hospital
09.2000 - 06.2005
Associate of Science - Medical Receptionist/Medical Coder/ Information Te
Nashville State Community College
04.2000 - 05.2005
Pharmacy Cashied
Kroger Pharmacy
04.1998 - 06.1999
Assistant Manager
Sally's Beauty Supply
08.1993 - 05.1994
Associate of Applied Science - Medical Receptionist/Medical Coder/ Information Te
Nashville State Community College
05.1990 - 05.1992
Pharmaceutical Advocate
TennCare
04.1990 - 08.1992
Associate of Science - Medical Transcription
Branell College
03.1990 - 05.1992
Pharmacy Technician
Geriatric Pharmacy
08.1977 - 05.1980
Co-op Nurses Aide
Pontiac General Hospital
08.1975 - 08.1976
Pontiac Central High School